Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jatin Patel

Toronto

Summary

"I am a reliable and detail-oriented Cargo Handler with hands-on experience in loading, unloading, and managing shipments in fast-paced environments. I excel in operating various material handling equipment safely and efficiently while maintaining a strong focus on accuracy, safety, and organization. With a commitment to quality control and adherence to all safety protocols, I am dedicated to ensuring the safe and efficient movement of goods. I work well under pressure, thrive in team settings, and take pride in delivering exceptional results, contributing to smooth and timely operations."

Overview

3
3
years of professional experience

Work History

Cargo Handler

FedEx Express
05.2022 - Current
  • Upheld strict confidentiality standards when working with sensitive information related to customers, shipments, or proprietary company data to maintain trust and protect business interests.
  • Demonstrated adaptability by cross-training in various roles within the warehouse operation contributing towards overall flexibility within the team.
  • Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
  • Load and unload freight, scan, and sort freight within the warehouse.
  • Managed the efficient loading and unloading of cargo, ensuring timely and accurate processing.
  • • Implemented safety protocols and guidelines to prevent damage to packages and maintain a secure work environment.
  • • Collaborated with team members to achieve daily operational targets, demonstrating strong teamwork and communication skills.
  • • Utilized equipment and machinery in a safe and responsible manner to handle various types of cargo.
  • • Conducted regular inspections of incoming and outgoing shipments to verify accuracy and compliance with company standards.

IT Support Specialist

Wonder Brands FGF Group
09.2021 - 10.2023
  • Installed and configures over 100+ workstation including laptops, desktops, tablets, and printers, and VOIP phone for end-user
  • Performed daily/weekly preventative maintenance, including virus scans, checking, and cleaning of workstations printers, network equipment, and other peripherals
  • Provided valuable technical support for up to 150 and-users for hardware and software issues by consulting with customers via phones, emails, Zendesk help-desk ticketing system and in person
  • Solved problems, resolved errors, and ensured customer satisfaction
  • Maintaining records, procedures, documents, and reports which specify requirements for long term repairs and other remedial action
  • Researching desktop technologies, hardware/software products, tools, and service and implement as per needed
  • Provide third level help desk support for problem relating to Active Directory
  • Provided technical support for all releases of core desktop business application software including word processing databases, graphics, electronic mail and emulation software
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks and giving software and hardware support
  • Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team

Education

Postgraduate - Computer Networking & Technical Support

St. Lawrence College
Cornwall, ON
04.2020

Bachelor of Engineering - Information Technology

Alpha College of Engineering & Technology
Gandhinagar
04.2017

Skills

  • Physical Stamina: I am able to lift and carry packages up to 70 lbs and work efficiently in various weather conditions
  • Attention to Detail: I am meticulous when labeling, checking product dates, arranging items, and accurately completing daily paperwork
  • Time Management: I excel at prioritising tasks and working efficiently to meet tight deadlines
  • Safety: I am committed to following all safety regulations and protocols to ensure a secure work environment
  • Organisation: I maintain a clean and organised workspace to support productivity and efficiency
  • Teamwork : I work well in collaborative settings, contributing to team goals and supporting colleagues as needed
  • Communication: I have strong communication skills, ensuring clear and effective interaction with team members and supervisors

Languages

English
Professional Working

Timeline

Cargo Handler

FedEx Express
05.2022 - Current

IT Support Specialist

Wonder Brands FGF Group
09.2021 - 10.2023

Postgraduate - Computer Networking & Technical Support

St. Lawrence College

Bachelor of Engineering - Information Technology

Alpha College of Engineering & Technology

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Jatin Patel