Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fuel Manager
Alimentation Couche Tard-Circlek
05.2024 - Current
Improved decision-making processes by creating detailed reports that analyzed various metrics related to fuel usage patterns throughout the organization.
Ensured regulatory compliance through diligent record-keeping, permitting processes, and adherence to environmental guidelines.
Spearheaded initiatives focused on continuous improvement in both operational efficiency and customer satisfaction regarding fuel management services provided internally or externally.
Established strong relationships with suppliers to negotiate favorable contracts for cost-effective purchasing of fuels.
Promoted a culture of safety, environmental stewardship, and continuous learning within the organization through ongoing training programs, workshops, and seminars focused on best practices in fuel management.
Improved fuel efficiency by implementing strategic policies and procedures in fuel management.
Conducted thorough audits on all aspects of fuel storage facilities to identify areas for improvement and ensure safety standards were met.
Served as a subject matter expert in the field, providing guidance and support to colleagues and management on fuel management trends, challenges, and opportunities for improvement.
Identified opportunities for additional cost savings by conducting regular reviews of vendor performance and market trends in the energy sector.
District Manager
Alimentation Couche Tard-Circlek
05.2021 - 05.2024
Handled a business of 50 Million in Merchandise sales and almost 500Million Liters Every Year.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Negotiated favorable lease agreements for new store locations, resulting in reduced overhead costs and increased profitability for the company.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Store Manager
Best Buy
11.2020 - 05.2021
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
Walmart
02.2019 - 10.2020
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Multi Unit Manager
KFC
11.2017 - 01.2019
Managed financial aspects of multiple units, ensuring optimal cost control and revenue generation strategies were in place.
Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
Boosted sales performance by identifying growth opportunities and implementing targeted marketing strategies.
Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
Food and Beverage Director
ITC Hotels
06.2013 - 11.2017
Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
Monitored industry trends to remain current with evolving culinary techniques, presentation styles, and consumer preferences for continuous improvement of offerings.
Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
Ensured consistent delivery of safe, high-quality food items by enforcing proper handling practices among kitchen staff members.
Negotiated favorable contracts with suppliers, securing competitive pricing on premium ingredients without compromising quality standards.
Planned operations to effectively cover needs while controlling costs and maximizing service.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Maintained sound financial footing by overseeing department profit, loss and budgeting.
Education
Leadership And Management Certification - Leading With Finance And Leadership Principles
Harvard Business School
Boston
Master Of Business Administration - Business Administration
Sikkim Manipal University
Delhi India
06.2011
Bsc In Science - Hospitality And Hotel Management
Institute of Hotel Management
Delhi India
06.2007
Skills
Budget Planning
Pricing strategy
Operational Efficiency
Procurement
Fuel Quality Control
Fuel Accounting
Fuel Procurement
Profitability Optimization
Multi-unit management
Staff Recruiting
Operations Oversight
Business Development
Strategic Planning
Market Research
Financial Management
Territory Management
Leadership Development
Revenue Generation
Compliance Monitoring
Customer Service
Menu development
Catering Coordination
Food and Beverage Operations
Hospitality Management
Food presentation
Store Merchandising
Retail Inventory Management
Budget Administration
Customer Service Management
Payroll Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
First Aid
Leadership Principles(Harvard Business School)
Leading With Finance(Harvard Business School)
Timeline
Fuel Manager
Alimentation Couche Tard-Circlek
05.2024 - Current
District Manager
Alimentation Couche Tard-Circlek
05.2021 - 05.2024
Store Manager
Best Buy
11.2020 - 05.2021
Store Manager
Walmart
02.2019 - 10.2020
Multi Unit Manager
KFC
11.2017 - 01.2019
Food and Beverage Director
ITC Hotels
06.2013 - 11.2017
Leadership And Management Certification - Leading With Finance And Leadership Principles
Harvard Business School
Master Of Business Administration - Business Administration
Sikkim Manipal University
Bsc In Science - Hospitality And Hotel Management
Institute of Hotel Management
First Aid
Leadership Principles(Harvard Business School)
Leading With Finance(Harvard Business School)
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