Hi, I’m
Jatin Jatin
Hope,BC
If you really look closely, most overnight successes took a long time.
Steve Jobs
Summary
Experienced professional adept in maintaining organized inventories and ensuring the cleanliness of commercial building spaces, including bathrooms, workspaces, and customer areas. Strong team player with a proven service record, exceptional organizational skills, and a productive multitasking approach. Committed to consistently delivering high-quality, professional results. Additionally, skilled in leadership, driving departmental efficiency, and enhancing staff performance. Proactive and dedicated to operational excellence. Accomplished front desk ambassador with a welcoming demeanor, outstanding telephone etiquette, and expertise in guest assistance, reservations, and valuables management.
Overview
3
years of professional experience
1
Certification
Work History
McDonald's Restaurant
Front Desk Attendant
05.2023 - Current
Job overview
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed customer transactions, prepared daily deposits, updated files, processed registrations, and maintained public records.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Theta Smart Staffing Solutions
Operations Coordinator
05.2021 - 04.2023
Job overview
- Provided direction and guidance to internal teams in order to achieve targets.
- Oversaw day-to-day operations of large teams across several sites.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
Theta Smart Staffing Solutions
General Cleaner
06.2020 - 04.2021
Job overview
- Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.
- Removed trash, debris, and other waste materials from premises.
- Cleaned and polished glass doors, mirrors, and other surfaces to maintain professional appearance.
- Cleaned stores with capacity of over 100 customers even during working hours
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices, and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies, and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
Education
Coquitlam CollegeBurnaby, BC
Associate of Arts from Arts
12.2021
Skills
- Employee Orientation
- Team Oversight
- Health and Safety Compliance
- Guest Satisfaction
- Kitchen Cleaning
- Recycling Management
- Vacuuming and Dusting
- Debris Collection
- Furniture Arrangements
- Hospitality Environments
- Cleaning Equipment Operations
- Policy Development and Enforcement
Additional Information
- Driving License, Class 5 license and own car
- Basic security licanse
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Serving it right
- Sell it right
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Attendant
McDonald's Restaurant
05.2023 - Current
Operations Coordinator
Theta Smart Staffing Solutions
05.2021 - 04.2023
General Cleaner
Theta Smart Staffing Solutions
06.2020 - 04.2021
Coquitlam College
Associate of Arts from Arts
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