Summary
Overview
Work History
Education
Skills
Languages
Availability
Certification
Work Availability
Quote
Timeline
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JATIN CHUGH

JATIN CHUGH

HOTELIER
THOROLD,ON

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

INDUSTRIAL TRAINING

Radisson Blu Hotel
05.2017 - 09.2019
  • Assist in managing hotel operations including front desk, Housekeeping, Food& Beverages, Laundry, Sales, Human Resources etc
  • Learn and understand the hotel's standard operating procedures and policies
  • Ensure Guest satisfaction and handle guest complaints as needed.
  • Conducted organization-wide training needs assessment to identify skills, deficiencies or knowledge gaps.

Shift Manager

KFC
06.2019 - 11.2019
  • Ensure that all Company security measures are followed during the shift, especially at the end, to ensure the safety of the premises, personnel, merchandise, equipment, and cash always
  • Manage specific shifts while ensuring that all KFC policies and procedures are followed.

Relationship manager

King's Hotel
12.2020 - 05.2023
  • Respond to guests' inquiries, requirements, and desires, and follow up with them to ensure their requests have been satisfied satisfactorily
  • Oversee and arrange all special guests' arrivals and departures (VIPs)
  • Actively listen and resolve guests' complaints.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.

Team Member

KHAS PATTI
09.2023 - 11.2023


  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Restaurant Team Member

PIZZA BITE
11.2023 - Current
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Used proper techniques to prepare food and ingredients.

Education

PGDM - Hospitality And Tourism Management

Niagara College
Niagara-on-the-Lake, Canada
04.2024

Bachelor of Science - Hospitality And Tourism Operations Management

NCHMCT(IHM)-INDIA
05.2020

Skills

  • Ability to work under pressure, paying strong attention to detail
  • Confident, Hardworking employee, Positive attitude, Problem solving, Honest Team Player
  • Highly motivated self- starter who takes initiative with minimal supervision
  • Ability to learning new skills quickly

Languages

ENGLISH-FLUENT
Full Professional
HINDI-NATIVE
Native or Bilingual
PUNJABI-INTERMEDIATE
Limited Working

Availability

  • ANYTIME- FRIDAY, SATURDAY, SUNDAY,
  • 2 PM ONWARDS-MONDAY TUESDAY, WEDNESDAY and THURSDAY

Certification

CERTIFIED IN SOCIAL MEDIA MARKETING


CERTIFIED IN ENTREPRENEURSHIP FOR TOURISM


CERTIFIED IN MANAGEMENT OF TOURISM PRODUCTS


CERTIFIED IN OPERA CLOUD

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs

Timeline

Restaurant Team Member

PIZZA BITE
11.2023 - Current

Team Member

KHAS PATTI
09.2023 - 11.2023

Relationship manager

King's Hotel
12.2020 - 05.2023

Shift Manager

KFC
06.2019 - 11.2019

INDUSTRIAL TRAINING

Radisson Blu Hotel
05.2017 - 09.2019

PGDM - Hospitality And Tourism Management

Niagara College

Bachelor of Science - Hospitality And Tourism Operations Management

NCHMCT(IHM)-INDIA
JATIN CHUGHHOTELIER