Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Languages
Timeline
Generic

Jatin

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

McDonald's
06.2021 - 06.2023
  • Placed customer merchandise to fulfill orders and resolve service issues
  • Went beyond basic job requirements to help guests with mobility or understanding of store technical systems
  • Handled cash, check, and card transactions consistently
  • Attention to detail and maintaining balanced drawer
  • Cultivated customer loyalty, promoted repeat customers, and improved sales
  • Responded to customer requests for products, services, and company information

Grocery store Cashier

03.2019 - 03.2020
  • Handling Cash
  • Arrange items
  • Making stock reports

Education

High School Diploma -

High School
India
01.2023

Diploma - Digital marketing and business management

Exel Carrer College
01.2025

computer course

01.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Data Entry
  • Order Processing

Accomplishments

  • Resolved customer complaints, taking proper actions, and improving 50% positive feedback.
  • Consistently met performance milestones in speed, accuracy, and volume.
  • Understanding and launching advertisements with Google AdWords.

Volunteer Experience

  • Organized blood donation camps. India
  • Food bank, India

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Elementary

Timeline

Customer Service Representative

McDonald's
06.2021 - 06.2023

Grocery store Cashier

03.2019 - 03.2020

High School Diploma -

High School

Diploma - Digital marketing and business management

Exel Carrer College

computer course

Jatin