Jatin Jatin

• Oversee inventory management, order fulfillment, and daily operations to ensure timely and accurate shipments
• Maintain strong relationships with clients, providing exceptional customer service and addressing their unique needs
• Conduct daily calls, coordinate with internal teams, and ensure compliance with client requirements and deadlines
• Plan and execute fulfillment strategies, optimize warehouse processes, and achieve high levels of efficiency
• Successfully handled challenging situations, such as managing peak seasons, transitioning inventory between locations, and assuming responsibilities for critical accounts
• Demand Planning and Order management according to provided forecast.
• Maintaining Customer and Internal Performance KPIs
• Reconciles all invoicing issues related to inbound shipments
• Managed and maintained warehouse to comply with company policies and federal regulations.
• Maintaining integrity of Contract.
• Familiar with FIFO,LIFO and BBE Inventory Movements.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.

• Advanced in Microsoft Excel, with intermediate experience in writing macros and utilizing advanced functions to streamline processes and enhance data analysis.

• Intermediate SAP and Power BI user

• Inventory, shipping and receiving, Warehouse Team Lead at Transgroup global logistics, Demonstrated exceptional skills in loading flatbeds, handling inventory, and conducting periodic inventory audits (PIs)
• Led team of 5-7 individuals, overseeing their performance and ensuring efficient warehouse operations
• Built strong relationships with clients, prioritizing their needs and delivering outstanding service
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Handled multiple tasks simultaneously to maximize work efficiency

• Worked in outbound call center environment, engaging with customers and persuasively promoting products and services
• Consistently achieved high scores in customer persuasion and retention, contributing to overall success of team
• Adapted quickly to challenging role, showcasing resilience, effective communication skills, and persuasive demeanour
• Demonstrated resilience and adaptability in high-pressure outbound call center environment
• Executed more than 100 calls a day. Increased sales by 15%.