Jaszeenat Kaur
Springdale,NL
Summary
An organized and creative professional with proven customer service skills, currently looking for a position within an organization where I can utilize the skill set and knowledge I possess to increase the company's profitability. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Mary Browns Chicken & Taters
02.2022 - Current
- Supervise staff and plan schedule
- Manage shifts, Manager inventory and vendors,manage payouts,bank records and invoices.
- Ensure safety and health regulations are followed.
Resolve customer complaints and resolve cases on staff management group - Determine stock needs and plan orders are grocery,drinks,buns and dairy.
- Prepare waste reports and pre plan shift report
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assitant Manager
Tim Hortons
05.2019 - 01.2022
- Trains, orientates, and monitors new team members, using feedback binder
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Completes all required shift documentation (e.g Records waste)
- Displays knowledge of and works in compliance with Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation.
- Leads by example to demonstrate that a customer is top priority and reinforces positive behaviors with employees
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
ICQA
Amazon Warehouse
02.2017 - 05.2019
- Quality- Ensure the inbound and outbound shipments are accurate and free of damage
- Executing all standard trainer tasks as outlined on seasonal trainer standard work checklist
- Effectively executing network standard training plans
- Training, Auditing and provide support to ambassador to deliver network standard training
- Directly coaching associates to improve job performance
- Train new hire associates to drive PIT and make them understood the features of the truck
- Doing simple bin count and cycle count to mark sure quality is doing its best
- Elevate to heights to pick the items
- Coaching associates to work safely at all times
- Identifying and addressing safety hazards within the work area.
Education
AEC / DEP or Skilled Trade Certificate in Chemical -
Sheridan College
ON, ON08.2017
Skills
- Management
- Interviewing
- Leadership
- Staff Development
- Performance Management
- Food Safety (5 years)
- Heavy Lifting (5 years)
- POS
- Cash handling
- Cleaning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team oF 10-20 staff members.
Certification
chemical Laboratory Technician
Additional Information
TECHNICAL SKILLS
Well versed with Microsoft office like word, Power point, Excel.
Languages
English - Fluent
Punjabi - Fluent
Hindi - Fluent
English
Full Professional
Personal Information
Willing To Relocate: Anywhere
MEETING STRANGERS
Good things happen when you meet strangers. Our very lives depend on the ethics of strangers, and most of us are always strangers to other people.
Timeline
Manager
Mary Browns Chicken & Taters
02.2022 - Current
Assitant Manager
Tim Hortons
05.2019 - 01.2022
ICQA
Amazon Warehouse
02.2017 - 05.2019
AEC / DEP or Skilled Trade Certificate in Chemical -
Sheridan College
chemical Laboratory Technician
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