Jaswinder Singh
Kitchener,ON
Summary
A proactive and detail-oriented professional with hands-on experience in accounting, customer service, and warehouse operations. Demonstrated expertise in ensuring compliance with operational standards, managing customer relations, and handling inventory processes. Adept at multitasking in fast-paced environments while maintaining a commitment to quality and efficiency. Dedicated to continuous learning and contributing to organizational success.
Overview
1
1
year of professional experience
Work History
Problem Solver
Amazon Fulfillment Centre
4 2024 - 8 2024
- Streamlined inventory processes, ensuring accurate order fulfillment and resolving discrepancies
- Examined packages and goods for damage, notifying vendors of issues requiring replacement
- Prepared inventory for shipment by attaching tags and labels, ensuring timely delivery to customers
- Evaluated challenging warehouse situations and implemented solutions to comply with company guidelines
- Received deliveries, scanned packages, and updated orders in the internal database for efficient processing
- Identified and reported defective or missing merchandise to supervisors for prompt resolution.
Customer Service Executive
Indigo Airlines
07.2023 - 02.2024
- Ensured smooth and secure operations at the airport by assisting customers with reservations, ticketing, and special requests while adhering to operational procedures
- Managed customer reservations and ticket sales at the counter, answering customer queries
- Assisted with setting up check-in counters, screening of checked-in baggage, and maintaining high-quality check-in procedures
- Coordinated with baggage vendors for mishandled or damaged baggage, preparing necessary reports
- Filed all post-flight departure papers and took on additional responsibilities as assigned by management.
Education
POST GRADUATE IN IT PROJECT MANAGEMENT -
CONESTOGA COLLEGE
Kitchener, ON 09.2024 - Current
BACHELOR OF COMPUTER APPLICATIONS - undefined
Guru Nanak Dev University
05.2023 -
Skills
PROBLEM SOLVING
Adaptability: Thrived in diverse roles, including accounting and customer service
COMMUNICATION SKILLS
CUSTOMER SERVICE
Collaboration: Worked effectively with cross-functional teams
Continuous Improvement: Embraced learning and applied best practices in all tasks
Played a pivotal role in project completion, demonstrating leadership qualities and strong business orientation
Operating Systems: Windows-2000/2007/XP Professional
Programming Languages: Java
Databases: Oracle 10g
Web Technologies: JSF/Richfaces, HTML, JavaScript
Java Technologies: JDBC, J2EE, JPA
Computer diagnostics
Programming
Computer maintenance
Computer restoration
Writing
Languages
English
Hindi
Punjabi
Timeline
POST GRADUATE IN IT PROJECT MANAGEMENT -
CONESTOGA COLLEGE
09.2024 - Current
Customer Service Executive
Indigo Airlines
07.2023 - 02.2024
BACHELOR OF COMPUTER APPLICATIONS - undefined
Guru Nanak Dev University
05.2023 -
Problem Solver
Amazon Fulfillment Centre
4 2024 - 8 2024