Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veerpal Kaur

Brampton,ON

Summary

Driven professional with a proven track record at Star Wings IELTS&Immigration, enhancing front desk operations and customer satisfaction. Excelled in organization and verbal communication, streamlining processes for increased efficiency. Demonstrated expertise in telephone skills and problem-solving, fostering positive client relations and a productive team environment.

Customer-focused individual with flexible availability, including weekends and evenings. Comfortable making deliveries, preparing pizzas and handling large amounts of cash. Fast learner talented at following set recipes and using sharp knives and hot plates.

Overview

1
1
year of professional experience

Work History

Receptionist

Star Wings IELTS&Immigration
03.2023 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Pizza Maker

Burger King
07.2022 - 02.2023
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Monitored and maintained clean working areas and cooking surfaces.

Education

Early Childhood Care And Education

Fanshawe College of Applied Arts And Technology
Toronto, ON
08.2025

Senior Secondary

SSS Government Senior Secondary Smart School
Mallanwala
04.2022

10th

SSS Government Smart School
Mallanwala
04.2020

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer and client relations
  • Team Collaboration
  • Punctual and Reliable
  • Problem-Solving

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Receptionist

Star Wings IELTS&Immigration
03.2023 - 10.2023

Pizza Maker

Burger King
07.2022 - 02.2023

Early Childhood Care And Education

Fanshawe College of Applied Arts And Technology

Senior Secondary

SSS Government Senior Secondary Smart School

10th

SSS Government Smart School
Veerpal Kaur