Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
Work History
Team Member
TIM HORTONS
Vaughan
05.2022 - 12.2022
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Operated cash registers to process payments from customers.
Promoted products through effective merchandising techniques.
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.
Answered phone calls regarding inquiries about products or services.
Prepared reports on sales activities, customer feedback, and inventory status.
Assisted management in developing marketing strategies to increase sales.
Front Desk Security Officer
SHIELD SECURITY GROUP
Toronto
09.2019 - 01.2022
Verified visitor identification and provided access to the building;.
Maintained logs of visitors entering and exiting the premises;.
Provided customer service assistance to guests and employees;.
Greeted people entering the building in a polite and friendly manner;.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Provided friendly and professional assistance to employees, visitors and customers.
Resolved conflicts between customers and visitors in a professional manner.
Answered inquiries from visitors regarding directions, services offered.;.
Updated daily reports of activities occurring onsite for review by management staff ;.