Jaswin GL
Surrey,BC
Summary
An organized, detail oriented and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Coming from Hong Kong to the United Kingdom, and later to Canada, l’ve had to adapt to different organisational cultures, systems, and structures. These transitions have taught me how to embrace change, learn quickly, and thrive in new environments.
Overview
18
18
years of professional experience
Work History
Office Admin Manager / Project / HR / Accounts
Restoration Company
Delta, British Columbia
06.2016 - 12.2024
- Reports directly to Management
- Managing the Branch, HR, Accounts, Payroll, Operations
- Operations: Ensure the smooth operation of the branch, overseeing daily activities and maintaining a productive work environment
- Ensure the branch complies with all relevant laws, regulations (insurance/certificates etc)
- Ensure customer satisfaction, addressing customer needs and resolving issues promptly
- HR: Payroll, Benefits, Leaves, Recruitment, Training
- Project/Service management, project schedules, deadlines, supplies, subtrades, preparing report and reserves values
- Supervise staff, ensuring they meet performance standards
- Accounts: Accounts Payable, Accounts Receivable, Reconciliation, General Ledger, oversee the branch budget including managing expenses and revenues, invoices, monitor financial performance and prepare reports
Office Manager
Impel
08.2009 - 08.2016
- Implement new programs that will help in the continuous improvement that are consistent with the organizations goals
- Providing administrative support including answering calls; handling enquiries relating to courses, introducing company courses over the phone and in person; reviewing administration procedures and implement new procedures
- Oversee the recording of absence, preparing time-sheets and travelling expenses
- HR, contributing to the selection for appointment and professional development of staff, including the induction and assessment of staff
- Provide advice to staff in relation to pay, taxation and National Insurance
- Health & Safety: To ensure maintenance of company and safe usage of various instructional aids, facilities, utilities, and other relevant property
- Responsible to identify and provide effective solutions in case of emergencies
- Accounting and administration for petty cash and company credit cards
- Processing of invoices for both accounts payable and accounts receivable ledgers, follow up unpaid invoices
- To keep a track record of all the expenditures and ensure that the purchase of materials and other relevant activities take place within the assigned budget
- Responsible for maintaining the inventory related to the material, organization of various supplies and utilities
- Provide secretarial services, handlemails, telephone inquiries, travel arrangements, arranging meeting, travelling expenses and other administrative duties
Office Manager
MacMillan Holdings
10.2006 - 07.2009
- Company Overview: Investment & development company raising private finance to invest in residential developments in UK & Europe
- Project management, liaising with customers, managing the suppliers contract and payment record and on a regular basis
- Liaising with the suppliers and following up any court cases in relation to non-payment, credit control
- HR: recruitment, advertisements, interviews, conducting appraisals, benefits and organising staff training, calculating commissions payable to sales staff
- Maintaining accurate records of annual leave, personnel and employment details and managing the Construction Industry Scheme including all relevant calculations, staff expenses
- Supervising the admin & clerical staff and coordinating site staff regarding material orders, monitoring jobs, issuing invoices and maintaining both the sales and project registers
- Accounts: VAT returns, PAYE, CIS return, Profit & Loss, Creditor and Debtor accounts, petty cash accounts, online banking system, cashflow, monthly accounts, bank transfers, SO, DD, liaising with banks and auditors
- Overseeing the inflow of cash to the business and credit control, following up outstanding debts directly or via debt collectors, Sales and Purchase Invoices
- Handle payroll, timesheets and all related annual returns
- Overseeing marketing activities such as business listings, banners, signs and vehicle advertisements
- Office equipment / facilities maintenance, Health & Safety administration
- Successfully transferring the business from sole trader to limited company status while upgrading all office procedures and systems
Education
Degree in Business Administration -
-
Sage Accounting
-
Skills
- Office Management / Operations
- Project / Service management
- Human Resources
- Accounts
- Sage Accounting
- Monday, Encircle, Service Box
Timeline
Office Admin Manager / Project / HR / Accounts
Restoration Company
06.2016 - 12.2024
Office Manager
Impel
08.2009 - 08.2016
Office Manager
MacMillan Holdings
10.2006 - 07.2009
Degree in Business Administration -
-
Sage Accounting
-