Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Music, Games, Tourism, Food
Work Availability
Quote
Timeline
BusinessAnalyst
Jasvir Singh

Jasvir Singh

Edmonton,Alberta

Summary

I recently enrolled with Severn Mentors for QA testing to expand my horizons in IT Industry. My first step was getting into the Software Testing Q/A program. This program covers Automation, Manual, Jira, Cucumber, Core Java, Selenium web driver, API, SQL and Agile models.
I am looking for opportunity to start my career as a QA Tester, Trying to create a strong foundation in the IT industry.
I also have 9-plus years of experience in the restaurant industry with leadership skills. I have good communication skills, Quick learner.

Assistant Manager at Carl’s Jr, Henderson, who ensures efficient daily operations in often fast-paced settings. I have mastered in monitoring all typical restaurant activities including maintenance and staff training and health & safety duties. I understand the importance of satisfying the needs of customers and give them the service that they require. I am Hard Working and my will to give 100% all the time. In my Job responsibility I assure you sir/madam I will perform my duties to the full satisfaction of all my superiors.

I believe life is full of challenges and I always accept them. For every problem, the solution lies just around there, since it is one's capability. I am target oriented, multitasking and believe in healthy competition. I follow these things with positive approach and a smile Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with all types of customers. Punctual and dedicated to service. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

11
11
years of professional experience

Work History

Subway Supervisor

SUBWAY®Restaurants
02.2021 - 10.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Volunteer

Volunteered To Set My Friend's New Restaurant
05.2022 - 11.2022
  • Assisted with special opening events and providing training to new staff.
  • Maintained clean, neat, and operational facilities to serve restaurant needs.
  • Used strong interpersonal communication skills to convey information to others and operational activities
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Assistant Manager

Carl’s Jr
06.2016 - 01.2021
  • Interviewed with the restaurant manager of new hires and provided training, managing staff roster, basic scorecard, and P&L accounts of the restaurant
  • Maintained employee records, prepared staff documents, and did an evaluation of each station
  • Monitored inventory of fast food supplies and submitted order forms
  • Provided counter assistance as necessary
  • Inspected available food products to ensure that safety standards were met
  • Ensured that cash drawers were balanced at the end of the day and cash handling
  • Customer complaint handling and involvement in daily decision-making, planning, delegation, communication, and time management tasks
  • Completed 167 & 168 food qualifications and phase 1 restaurant manager training

Shift Leader

Carl’s Jr
10.2015 - 06.2016
  • Responsible for the daily operation of the restaurant whilst on shift, maintaining all company policies and procedures
  • Directing activities of crew members to make the most effective contribution to the restaurant operation by allocation of defined responsibilities to each employee and monitoring performance
  • Effectively manage all employees on shift, adhering to company guidelines in circumstances requiring employee counseling and discipline
  • Ensure that crew members follow correct maintenance procedures in accordance with the established maintenance roster, and where necessary arrange emergency repairs within company guidelines

Crew Member

Carl’s Junior
12.2012 - 09.2014
  • Customer service
  • Cleaning tasks
  • Night closing daily duties
  • Knowledge of procedures
  • Completed first aid training

Education

QA Tester Manuel & Automation - Software Tester

Seven Mentor Ltd
Pune, India
11.2023

Diploma in business level 6 - Business

Newton College of Business And Technology
Auckland, NZ
08.2014

Diploma in business level 5 - Business

Newton College of Business And Technology
Auckland, NZ
02.2013

Drafting Engineering - Engineering

Higher Secondary Government School (vocational)
Nawanshahr, India
03.2009

Skills

  • Familiar with all common fast food restaurant activities
  • Solid understand of industry standard point-of-sale systems
  • Comprehensive understanding of basic cash handling procedures
  • Ability to prepare employee evaluation report
  • Capable of working various shifts including Evening nights and weekends
  • Solid verbal communication and organizational skills
  • Operations Support
  • Event Setup
  • Computer Skills
  • Answering Phones
  • Business Administration
  • Quality Standards

References

References will be provided upon request.

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Accomplishments

  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Music, Games, Tourism, Food

I love to explore new places and try new food. Till now I have already visited 7 countries so far. Music and gaming are my meditate and relaxing zone. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Volunteer

Volunteered To Set My Friend's New Restaurant
05.2022 - 11.2022

Subway Supervisor

SUBWAY®Restaurants
02.2021 - 10.2023

Assistant Manager

Carl’s Jr
06.2016 - 01.2021

Shift Leader

Carl’s Jr
10.2015 - 06.2016

Crew Member

Carl’s Junior
12.2012 - 09.2014

QA Tester Manuel & Automation - Software Tester

Seven Mentor Ltd

Diploma in business level 6 - Business

Newton College of Business And Technology

Diploma in business level 5 - Business

Newton College of Business And Technology

Drafting Engineering - Engineering

Higher Secondary Government School (vocational)
Jasvir Singh