Jasvir Kaur
Moncton,NB
Summary
Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Truck Dispatcher
Rai Trucking Dispatch & Load Brokerage Specialist
01.2023 - 01.2024
- Planning city dispatch and keeping track of loads and pickups
- Handled incoming calls and emails from customers regarding issues with deliveries
- Utilized dispatch software to enter customer orders, deliveries, and receipts
- Posting the trucks on the load board and contacting load Brokers.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
Supervisor
Tim Hortons
01.2021 - 01.2024
- Plans employee shifts and work schedules
- Coordinates job assignments and cross-training between and within divisions
- Provide feedback on employee work performance
- Prepares reports and updates for upper management
- Supervises teamwork and service regularly.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Business Management -
Loyalist College
Belleville, ONSkills
- Communication
- Deadline-oriented
- Dispatch Software Proficiency
- Transportation management systems
- Stress Tolerance
- Advanced problem solving
- Workload Management
Certification
Trucking Dispatch and Load Brokerage Specialist, Rai Dispatch Training Inc. - Sep 2023
• Planning city dispatch.
• Track of delivery and pickup.
• Trained working with different software and websites i.e., Avaal and Load Board.
• Preparing paycheques along with posting the trucks on the Load Board and contacting Load Brokers
References
Reference
Manjinder Rai
(Director) Rai Dispatch
Timeline
Truck Dispatcher
Rai Trucking Dispatch & Load Brokerage Specialist
01.2023 - 01.2024
Supervisor
Tim Hortons
01.2021 - 01.2024
Business Management -
Loyalist College
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