Summary
Overview
Work History
Education
Skills
Internship
Timeline
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Jasvin Kaur

Ontario ,Canada

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience

Work History

Team Lead/ Keyholder

Dollarama
Ontario, Canada
09.2023 - 08.2024
  • Boosted everything from organizing products for display, planning visual merchandising, processing sale of products, customer relationship management by resulting in a 35% of sales daily sales
  • Responsible team player by motivating, encouraging, and giving direction to employees and making sure that the team follows the store policies and feels positive about corporate culture resulting in team performance by more than 40%
  • Experience in preparing reports that must be presented to the management, ensuring the cash management and daily opening, and closing operations are successfully and accurately performance according to Dollarama policies.

Supervisor/ Merchandiser/ Head cashier

Buck or Two Plus Dollar Store
Ontario, Canada
09.2019 - 08.2023
  • Promptly handled average 40+ customer support calls, addressed concern, managed operations and supply chain, improved customer satisfaction score by 65%
  • Increased revenue by 60% by receiving through working cross functionally with multiple teams across departments to build up restorative and preventive activity plan while communicating plans & procedures
  • Boosted performance by 40% through facilitating training and coaching of employees with low performance and productivity, implementing labour standards and enforcing best practices
  • Experienced in cash register and assisting customers in product selections based on their needs by achieving daily sales by 65%
  • Worked in store operations, helped in lean supply chain, spearheaded multiple strategic sourcing & planning initiatives for managing Merchandising & inventory management.

Administrative Assistant

Yeshua’s International House Ministries
Ontario, Canada
07.2022 - 01.2023
  • Streamlined record release processes by administering efficient policies and procedures, improving overall operational efficiency
  • Creating, maintaining, and updating the database for new membership by enabling easy access and organized
  • Designed effective events, programs to promote the ministry and increased number of members by 50%
  • Keeping track of weekly cashflows under the supervision of Head of the Church Ministry and preparing the yearly tax receipts.

Medical Administrative Assistant

Barrhaven Medical Centre
Ontario, Canada
08.2020 - 01.2021
  • Coordinated patient care services with staff, physicians, patients, and other practice departments, resulting in a 25% improvement in patient satisfaction scores
  • Streamlined insurance assessment processes impacted timely and accurate billing and collections, resulting in a 20% increase in collections
  • Enhanced case management, service care delivery and clinical management by applying continuous process improvement strategies, resulting in a 15% increase in efficiency
  • Analyzed day-to-day operational activities to identify areas for improvement, resulting in a 10% increase in productivity
  • Oversaw $100k budgets, completed 200+ appointment scheduling, and employee relations to accelerate medical services, focused on customer advocacy.

Store Front Cashier

Toshi Japanese Restaurant
Ontario, Canada
06.2019 - 09.2019
  • Processed customer transactions with 100% accuracy, handling cash, debit, and credit transactions and ensuring that the correct amount was charged
  • Delivered exceptional customer service by efficiently processing customer orders, resulting in a 20% improvement in customer satisfaction ratings
  • Resolved customer inquiries effectively and in a timely manner, resulting in a 25% decrease in customer complaints
  • Identified potential sales opportunities through customer interactions and provided customers with information on products and services, resulting in a 5% increase in revenue
  • Increased sales revenue by 20% by developing and implementing effective sales strategies and techniques across the store.

Education

BBA - Staff RecruitmentCompensation & BenefitsHR policies and payroll systemAccountingOnline MarketingOffice and Administration

Algoma University
Canada
08-2024

Associate of Arts - AccountingEconomicsCambridge EnglishMathematicsBusiness Management

Tarc College
Malaysia
09-2017

Skills

  • Customer service & Advocacy
  • Merchandising
  • Project management
  • Healthcare Management
  • Appointment Scheduling
  • Medical Billing
  • Electronic Medical Record (EMR)
  • Chief of Staff
  • Data entry
  • Microsoft Skilled

Internship

GAO Tek Inc, 09/2023, 11/2023, Assisting HR team in full-cycle recruitment process, Posting job ads, Screening resumes, Managing email correspondence with candidates, Interviewing qualified candidates, Inducting and onboarding new hires, Building and maintaining relationships with candidates, Developing relationships with universities and colleges, Organizing and attending virtual conferences/events, Engaging in social media marketing, Assisting with agenda preparation, Inviting guest speakers, attendees, and sponsors

Timeline

Team Lead/ Keyholder

Dollarama
09.2023 - 08.2024

Administrative Assistant

Yeshua’s International House Ministries
07.2022 - 01.2023

Medical Administrative Assistant

Barrhaven Medical Centre
08.2020 - 01.2021

Supervisor/ Merchandiser/ Head cashier

Buck or Two Plus Dollar Store
09.2019 - 08.2023

Store Front Cashier

Toshi Japanese Restaurant
06.2019 - 09.2019

BBA - Staff RecruitmentCompensation & BenefitsHR policies and payroll systemAccountingOnline MarketingOffice and Administration

Algoma University

Associate of Arts - AccountingEconomicsCambridge EnglishMathematicsBusiness Management

Tarc College

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Jasvin Kaur