Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maninderjit Kaur

Calgary,AB

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Tim Hortons through effective staff management and innovative problem-solving. Skilled in first aid and CPR, adept at conducting inspections to ensure safety. Excelled in building client relationships and maintaining high confidentiality standards, demonstrating both hard and soft skills essential for high-stakes environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Site Manager

Shell Gas Station
11.2021 - Current


  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.

Warehouse Packer

Amazon
04.2019 - 09.2021
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.

Supervisor

Tim Hortons
04.2017 - 03.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

Palliative Care And Community Mental Health - Nursing

Niagara College
Welland, ON
06.2019

General Nursing And Midwifery - Nursing

Nursing College
Punjab, India
03.2016

Skills

Inspection principles

  • Team leadership
  • Site inspection and management
  • Problem-solving
  • Staff management
  • Site coordination
  • Conflict resolution
  • Site safety

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Site Manager

Shell Gas Station
11.2021 - Current

Warehouse Packer

Amazon
04.2019 - 09.2021

Supervisor

Tim Hortons
04.2017 - 03.2019

Palliative Care And Community Mental Health - Nursing

Niagara College

General Nursing And Midwifery - Nursing

Nursing College
Maninderjit Kaur