JASPREET KAUR
Brampton,Ontario
Summary
Personable and proactive management professional with over 5 years of experience in supervision, sales, and customer service. Proficient in quickly assessing customer needs, and market demand and developing solutions. Passionate about finance markets and securities. Collaborative team player who works well in fast pace and changing environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Broker
Billyard Insurance Group
02.2024 - Current
- Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
- Expanded the company''s client base through effective networking and relationship-building strategies.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
Security Guard
Logixx Security Company
04.2020 - Current
- Provide exceptional customer service
- Sustain effective relationships with customers and the client
- Attend and investigate security incidents, alarms, and emergencies in a timely and professional manner
- Deescalate crises
Licensed Insurance Advisor
ROYAL BANK OF CANADA
05.2022 - 01.2024
- Completing financial needs analyses
- Assessing clients' financial portfolios
- Creating and explaining customized plans for both home and Auto Insurance
- Analyzing clients' risk
- Encouraging clients to invest in the future
- Help client to get Home and Auto insurance
- Specialized in make changes to policies, gather data on lapsed coverage, cancel policies, and verify records’ accuracy
Guest Service Supervisor
Radisson Hotel
09.2020 - 07.2022
- Supervise, coordinate, assign, and review work of Guest Service Agents
- Train and schedule Front Desk staff working
- Interact and communicate effectively with customers and all levels of employees
- Maintain a clean workplace and abide by all health and safety protocols
- High-quality calling etiquette.
Security Guard
Securtec Protection Services
02.2020 - 04.2020
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Packer
Mejuri
11.2019 - 02.2020
- Pack merchandise into boxes and containers to ensure safe shipment
- Marked and labeled containers with accurate shipping information to prevent delays.
Packer
Prodigy Personnel Ltd.
09.2019 - 11.2019
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Cleaned and maintained production area and equipment.
- Loaded items onto conveyor belts and pallets.````````````````````````````````````````````````````````
Junior Accountant
PAWA & Associates
07.2017 - 06.2018
- Preparation of books of accounts and ledger
- Maintain and retain customer relationships through providing solutions to the customer needs and got client referrals by giving high standards of service quality
- Compiled and analyzed data, prepared reports at the time of team meetings
- Believe in trust, teamwork and accountability.
Education
Bachelor of Commerce - Business Management, computerised accounting
Lambton College
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Punjab University
Skills
- Knowledge of
- Microsoft office and tools
- Interpersonal and presentation skills
- Active listening and communication skills
- Team player
- Time management and analytical skills
- Strong computer and organization skills
- Problem solving abilities
- Customer and technical support
Accomplishments
- Other than life insurance (OTL).- Licensed in - Ontario/ Alberta/ New Brunswick/ British Columbia/ New Found land/ Saskatchewan /Nova Scotia/ Prince Edward
- RIBO Licensed .
Certification
- Food Handler Certificate ( Completed from Canadian Institute of Food safety)
- Ontario security Licence.
- CPR Certificate
References
REFERENCES UPON REQUEST.
Timeline
Insurance Broker
Billyard Insurance Group
02.2024 - Current
Licensed Insurance Advisor
ROYAL BANK OF CANADA
05.2022 - 01.2024
Guest Service Supervisor
Radisson Hotel
09.2020 - 07.2022
Security Guard
Logixx Security Company
04.2020 - Current
Security Guard
Securtec Protection Services
02.2020 - 04.2020
Packer
Mejuri
11.2019 - 02.2020
Packer
Prodigy Personnel Ltd.
09.2019 - 11.2019
Junior Accountant
PAWA & Associates
07.2017 - 06.2018
Bachelor of Commerce - Business Management, computerised accounting
Lambton College
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Punjab University
- Food Handler Certificate ( Completed from Canadian Institute of Food safety)
- Ontario security Licence.
- CPR Certificate
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