Dedicated and detail-oriented associate with experience in customer service, merchandise handling, and sales floor preparation. Proven ability to efficiently unload trailers, process merchandise, and maintain a safe and clean work environment. Strong team player with excellent organizational skills and a focus on operational efficiency. Adept at strategically planning and executing tasks to ensure a well-stocked and visually appealing sales floor. Committed to delivering exceptional customer service and contributing to a positive shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
PIZZA HUT
TORONTO, Ontario
05.2022 - 03.2024
Supported other teams when necessary, such as stocking shelves or bagging groceries.
Developed strong working relationships with team members to foster collaboration.
Managed scheduling, payroll, and time off requests for team members.
Trained new cashiers on proper use of registers and store policies.
Ensured compliance with all safety regulations while performing tasks.
Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Stocking Crew Member
Dmart
Mumbai, Maharashtra, India
02.2021 - 03.2022
Customer Service and Merchandise Handling:
Provided exceptional customer service by efficiently completing tasks related to receiving and the flow of merchandise to the sales floor.
Assisted customers with their inquiries and needs, ensuring a positive shopping experience.
Merchandise Flow and Processing:Unloaded trailers and pulled pallets to the sales floor, ensuring a smooth and efficient flow of merchandise.
Assisted in processing merchandise, including labeling and placing items in backroom bins and stocking shelves.
Sales Floor Preparation: Prepared the sales floor for store opening, including setting up, merchandising, and signing features.
Ensured the sales floor was properly labeled and organized for customer convenience.
Safety and Cleanliness: Contributed to a safe and clean work environment by adhering to company policies and procedures.
Completed safety sweep logs and ensured displays and fixtures were secure to maintain a hazard-free environment.
Team Collaboration and Strategic Execution: Collaborated effectively with team members to strategically plan and execute duties based on workload and operational functions.
Pulled pallets of merchandise to and from the sales floor for overnight processing, ensuring timely and efficient restocking.
Education
High School Diploma -
Niagara College
Toronto
12-2023
Skills
Customer Service:Expertise in providing exceptional customer service and addressing customer inquiries
Strong communication skills for assisting customers and ensuring a positive shopping experience
Merchandise Handling:Proficient in unloading trailers and handling merchandise efficiently
Skilled in pulling pallets and transporting merchandise to the sales floor
Merchandise Processing:Experienced in labeling, placing items in backroom bins, and stocking shelves
Ability to set up, merchandise, and sign features on the sales floor
Sales Floor Preparation:Competent in preparing the sales floor for store opening and ensuring it is well-organized and labeled
Safety and Cleanliness:Knowledgeable in maintaining a safe, clean, and hazard-free work environment
Adept at completing safety sweep logs and securing displays and fixtures
Team Collaboration:Effective team player with the ability to strategically plan and execute duties based on workload and operational functions
Experience working collaboratively with team members to achieve common goals
Operational Efficiency:Strong organizational skills to manage merchandise flow and processing
Ability to work efficiently in a fast-paced environment, particularly during overnight processing