Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jasreet Kaur

London

Summary

Organized and dedicated Administrative Assistant with over 5 years of experience in office administration and customer service in a fast paced environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Administrative Assistant

Innomar Strategies
11.2022 - 07.2024
  • Competent knowledge of Kroll pharmacy software in accessing patient files, uploading documents and making sure that information is accurately uploaded in auto refill
  • Assists with scanning, searching for requisitions not scanned and record stage process of all the branches across Canada
  • Familiar with daily pharmacy tasks such as filling and creating shipping labels
  • Adequate knowledge about Ambient and Cold chain medications
  • Aware of different Patient Support Programs and medications offered
  • Managing all incoming and outgoing mail using Microsoft Outlook
  • Performs any other administrative tasks as required by the manager

Service Coordinator

Pouch Makers Inc
03.2019 - 10.2022
  • Perform daily administrative duties like receiving incoming communication through telephone, mails, sorting and organizing paperwork
  • Promptly responding to sales inquiry from prospective customers through telephone and emails
  • Provide in house support for sales teams when a customer requires immediate assistant
  • Ensure all the orders are processed on timely basis that includes creating orders, packaging, shipping and sending invoice to customer
  • Following up with clients to confirm that their needs and supplied candidates are meeting expectations

E-Commerce Customer Service Specialist

Legacy Supply Chain Services
10.2017 - 03.2019
  • Meet and exceed daily, monthly, and annual sales target
  • Review orders to ensure consistency with approval guidelines
  • Maintaining accurate stock for the merchandise by verifying inventory accurately
  • Obtaining pick lists and gathering merchandise throughout the store to fill customer orders
  • Acting as a liaison between the customers and team members to make sure all the orders are fulfilled
  • Release approved orders or escalate those orders that do not meet parameters
  • Creation of air waybills to ship out the customer's orders and fulfill them in a timely manner
  • Guide customers through our ordering process in a fast-paced environment
  • Work with customers to resolve product returns, shipping inquiries, and order
  • Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues

Education

Postgraduate Supply chain Management -

lambton college
Toronto
05.2019

certified business management -

03.2017

Bachelors in business and Marketing -

05.2016

Skills

  • Proficient in Kroll
  • Proficient in Salesforce
  • Order Fulfillment
  • Detail Oriented
  • Ability to Handle Multi-Tasks
  • Teamwork

Languages

English
Full Professional
Punjabi
Native or Bilingual

Certification

CPR Certified

Timeline

Pharmacy Administrative Assistant

Innomar Strategies
11.2022 - 07.2024

Service Coordinator

Pouch Makers Inc
03.2019 - 10.2022

E-Commerce Customer Service Specialist

Legacy Supply Chain Services
10.2017 - 03.2019

Postgraduate Supply chain Management -

lambton college

certified business management -

Bachelors in business and Marketing -

Similar Profiles

CREATE PROFILE
Jasreet Kaur