Summary
Overview
Work History
Education
Skills
Key Strengths Technical Skills
References
Timeline
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Bhupinder Singh

Calgary,AB

Summary

I am a quick learner and hope to achieve goals through sheer hard work. I am currently seeking a challenging position that will offer the chance to experience and learn new responsibilities within a company as well as offer the opportunity for personal and professional growth.

Overview

6
6
years of professional experience

Work History

Shuttle Driver

Calgary Transit
05.2023 - Current

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  • Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
  • Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
  • Ensured passenger safety by adhering to company protocols and traffic regulations during transit.
  • Maintained a clean and comfortable vehicle for passengers, promoting a positive travel experience.
  • Collaborated with dispatchers to optimize route planning and scheduling for maximum efficiency.
  • Developed strong knowledge of service area geography, enabling prompt navigation between destinations.

Mechanical Technician

BDS Automotive
01.2023 - Current
  • Enhanced production quality with thorough inspection and calibration of mechanical systems.
  • Optimized workflow, resulting in increased productivity, by streamlining processes and standardizing procedures.
  • Performed root cause analysis on equipment failures, leading to a reduction in unplanned maintenance events.
  • Assisted in the development of training materials for new hires, improving onboarding efficiency and knowledge retention.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Resolved mechanical issues using both technical and manual skills.

Assistant Manager

Shell Gas
02.2020 - 01.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

T-Force Delivery Driver

Amazon
09.2019 - 02.2020
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed on-time deliveries by choosing best and most efficient routes.

Supervisor

Sierra Springs Liquor
06.2018 - 09.2019
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.

Education

Administrative Professional - Business Administration

Bow Valley
Calgary, AB
09.2019

Hospital Unit Clerk - Medical Care

Bow Valley
Calgary, AB
12.2018

Skills

  • Clean Driving Record
  • Vehicle Maintenance and Repair
  • Vehicle Maintenance
  • GPS Applications

Key Strengths Technical Skills


  • Microsoft Office Certifications: Outlook, Excel, Word, PowerPoint and Access
  • Office Skills (Filing, Data Entry, Extensive Communication Skills etc.)
  • Effective Business Writing
  • Customer Service and relations
  • Problem Solving
  • Courageous and Honorable

References

Available upon request

Timeline

Shuttle Driver

Calgary Transit
05.2023 - Current

Mechanical Technician

BDS Automotive
01.2023 - Current

Assistant Manager

Shell Gas
02.2020 - 01.2023

T-Force Delivery Driver

Amazon
09.2019 - 02.2020

Supervisor

Sierra Springs Liquor
06.2018 - 09.2019

Administrative Professional - Business Administration

Bow Valley

Hospital Unit Clerk - Medical Care

Bow Valley
Bhupinder Singh