JASREEN KAUR

· Proficiently verify, scan, and sort packages based on delivery addresses, demonstrating attention to detail and ensuring accurate and timely deliveries.

· Safely and efficiently load and unload packages onto/from vehicles, minimizing risk of damage and ensuring on-time shipments through task and time management.

· Collaborate effectively with team members to streamline package handling processes, optimizing workflow and enhancing overall efficiency, highlighting collaboration and teamwork.

· Consistently maintain high level of accuracy in package handling tasks to uphold FedEx Ground's reputation for reliable service, showcasing attention to detail.

· Schedule customer appointments meticulously, ensuring personalized and efficient shopping experience through task and time management.

· Demonstrate strong interpersonal skills by warmly greeting and building rapport with customers, both in-person and over phone, emphasizing communication and multichannel communication.

· Prioritize providing excellent service, adapting creative interactions to meet each customer's individual preferences and requirements, showcasing customer service and attention to detail.

· Take initiative to proactively address customer concerns and resolve any issues, maintaining high customer satisfaction, and demonstrating problem-solving and customer service skills.

· Exemplify precision in cash wrap operations, ensuring accuracy and consistency in service delivery fostering celebratory customer experience.

· Played pivotal role in elevating store's reputation to achieve 5-Star Customer Service rating by exceeding sales target by 30%.

· Collaborated in event organization, demonstrating strong time management skills to ensure efficient scheduling and execution of photo booth performances.

· Proficiently set up and operated photo booths at various special events, ensuring customers seamless and enjoyable experience, showcasing tasks and time management.

· Actively assisted customers to ensure clients had positive and memorable experiences with photo booths, contributing to overall event satisfaction, and highlighting customer service and multichannel communication.

· Conducted 50 customer cold calls per day to proactively identify and engage potential customers, initiating valuable business relationships and expanding client base, showcasing communication sales and marketing skills.

· Achieved sales targets by 10%, showcasing sales and marketing skills.

· Expanded distribution networks, demonstrating sales and marketing capabilities.

· Ensured timely and efficient distribution of milk and milk products, emphasizing task and time management.

· Maintained product quality and customer satisfaction, highlighting customer service.

· Managed company-owned Milk Booths and extended model Parlors, showcasing management and brand enhancement skills.

· Controlled leakages and damages while addressing customer complaints, showcasing problem-solving and customer service abilities.

· Successfully implemented POS (Point of Sale) System to streamline operations, demonstrating technical proficiency and process improvement skills.

· Collaborated and networked effectively with customers, colleagues, and suppliers, highlighting collaboration and teamwork.

· Monitored and analyzed market trends, conducted competitor research, and evaluated products and services across multiple countries, showcasing data analysis and research skills.

· Suggested innovative ideas to increase sales and improve customer experience.

· Explored opportunities for product and service improvement, contributing to increased profitability, and demonstrating business acumen.

· Identified target export markets and devised innovative sales strategies for business expansion, emphasizing sales marketing and strategic planning skills.

· Maintained positive customer relationships through proactive communication and periodic updates, showcasing customer service and communication skills.

· Attended conferences, seminars, and exhibitions to enhance skills and knowledge, highlighting continuous learning.

· Collected and analyzed export data to formulate strategic plans, emphasizing data analysis and research.

· Boosted organizational exports profits by 2.5% out of 5% through effective work management.

· Managed existing and new customers for Ropes, Nets, and Twines in diverse markets including Middle East, Australia, Africa, Italy, and UK through Salesforce Software.

· Monitored and analyzed market trends, and exports data, conducted competitor research, and evaluated products and services across multiple countries.

· Generated leads through data analysis, 60-70 cold calls per day and online platforms like Alibaba and Trade4u and oversaw product sales and distribution on Amazon and Flipkart as required.

· Maintained seamless coordination with customers and company departments to prevent discrepancies in Incoming Orders and Outgoing Shipments, ensuring client satisfaction.

· Engaged in daily correspondence with overseas buyers, handling inquiries, quotations, product samples, and order generation via Salesforce.

· Managing bank-related deadlines and financial tasks, including check preparation and payments, demonstrating financial management skills.

• Graduation President's Honor List, 2nd Semester, 2023
• 4.00 GPA

• 3.50 GPA