Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaspreet Singh Manak

Edmonton,AB

Summary

Highly motivated professional well-versed in leading successful projects and teams. Planning and executing projects and driving operational efficiency in fast-paced, deadline-oriented environments. Skilled communicator with the ability to motivate and inspire teams to drive positive outcomes and develop long-term customer relationships. Adept at utilizing a combination of analytical, technical, and problem-solving skills to maximize team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

Uber Canada & SkiptheDishes
Edmonton, Alberta
05.2023 - Current
  • Complied with company policies related to safe driving practices and procedures.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Maintained vehicle according to company and state safety requirements.

Liquor Store Associate

Liquor Mart
Winnipeg, MB
04.2023 - 02.2024
  • Regularly monitored expiration dates on perishable items such as beer or wine.
  • Restocked merchandise on shelves as needed.
  • Ensured all safety protocols were followed while handling alcoholic beverages.
  • Kept up-to-date on current promotions, discounts, specials and other offers.
  • Processed customer transactions using cash register accurately and efficiently.
  • Provided excellent customer service by being friendly, helpful and courteous.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Manager

5crossroads Sports Bar
Hamilton, CLAUDELANDS
02.2022 - 01.2023
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Monitored team productivity and performance to support goals
  • Communicated plans and actions to meet departmental goals
  • Offered constructive feedback to team members, boosting overall job performance
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills
  • Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills
  • Conducted monthly meetings to create business plans to drive successful monthly business
  • Implemented cost reduction measures without compromising quality or client satisfaction
  • Reduced workplace safety or health hazards by enforcing work practices and procedures
  • Defined and coordinated team goals and objectives to drive success.

Bar and Liquor Store Manager

Ngatea Hotel
Waikato, NGATEA
04.2016 - 01.2022
  • Same duties as explained earlier
  • Kept detailed and up-to-date records of inventory, budgets, and payroll
  • Updated bar menu for alternating seasonal and holiday promotions
  • Built and managed team to keep daily operations running smoothly
  • Resolved customer complaints and handled intoxicated persons, escalating issues to law enforcement when necessary
  • Maintained food and equipment inventories to support business demand
  • Enforced state liquor regulations to maintain positive and safe atmosphere for customers.

Education

NATIONAL DIPLOMA IN BUSINESS MANAGEMENT IN HOSPITALITY MANAGEMENT -

Avonmore Tertiary Institute
New Zealand
12.2015

HIGH SCHOOL IN COMMERCE -

Blooming Buds School
India
03.2012

Skills

  • Team Leadership
  • Business Planning
  • Staff Management
  • Time Management
  • Communication
  • Customer Communication
  • Motor Vehicle Operation
  • Vehicle Maintenance
  • Dispatch Interaction
  • Excellent sense of direction
  • Good Driving Record

Certification

Smart Choice Responsible Service Certification

Pro Serve

Timeline

Food Delivery Driver

Uber Canada & SkiptheDishes
05.2023 - Current

Liquor Store Associate

Liquor Mart
04.2023 - 02.2024

Manager

5crossroads Sports Bar
02.2022 - 01.2023

Bar and Liquor Store Manager

Ngatea Hotel
04.2016 - 01.2022

NATIONAL DIPLOMA IN BUSINESS MANAGEMENT IN HOSPITALITY MANAGEMENT -

Avonmore Tertiary Institute

HIGH SCHOOL IN COMMERCE -

Blooming Buds School
Jaspreet Singh Manak