Jaspreet Kaur
Brampton,ON
Summary
To have a position where I can use my skills and hardworking ability, to benefit my employer and be of service to others.
Overview
5
5
years of professional experience
Work History
Accounting Assistant
G&P Accounting Services
11.2023 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.
- Maintained payroll information by calculating, collecting, and entering data.
- Processed new hire paperwork and documents.
- Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
- Collaborated with team members to identify opportunities for improving client services and tax strategies.
- Trained clients on QuickBooks to help make tax management easier.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Customer Service Executive
Air Canada, Lester B. Pearson International Airport
09.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Sold, printed, and issued tickets to guests.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Input customer reservations, payment sources, and contact details into amedus system.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
Bookkeeper
Markstone Landscaping Ltd.
07.2022 - 02.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Established QuickBooks accounting system to reflect accurate financial records.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Handled day-to-day accounting processes to drive financial accuracy.
- Input financial data and produced reports using quickbooks online.
Office Manager
Hundal Bros. Plumbing And Heating Ltd & Green City
03.2020 - 07.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
- Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
- Communicated with clients daily via emails, telephone, texting and social media.
- Obtained and reviewed construction insurance information and delivered to contract administrators.
- Coordinated travel arrangements for team members attending conferences or conducting site visits, optimizing costs while ensuring convenience.
- Served as a liaison between construction teams and clients, addressing concerns and ensuring satisfaction throughout the project lifecycle.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 10 employees.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Reduced material waste through careful management of resources and precise measurements.
- Assisted in the installation of fixtures, wiring, and plumbing systems, ensuring adherence to local codes and regulations.
Education
Associate of Arts -
coqutalium college
11.2024
No Degree - Truck Dispatch & Freight Specialist
Maze Consultancy & Training
Toronto, ON08.2022
No Degree - Project Management
IAP CAREER COLLEGE
07.2022
No Degree - HEAT LOSS/HEAT GAIN
TECA
Surrey, BC03.2022
No Degree - QUICKBOOKS CERTIFICATION
TEACHUCOMP INC
03.2022
No Degree - QUICKBOOKS CERTIFICATE
INTUIT QUICKBOOKS TRAINING
09.2021
No Degree - Human Resources Management
INTERNATIONAL BUSINESS MANAGEMENT INSTITUTE
04.2020
specialization in human resource management
Kumaun University
01.2016
Skills
- Communication skills
- Organizational skills
- Microsoft Excel
- Invoicing and collections
- Bookkeeping
- Data inputting
- Month-end reports
- Quickbooks
- Accounts receivable management
- Corporate tax preparation
- Month-end closing
- Payroll operations
- Customer Service
- Bank Reconciliation
- Tax Preparation
- New employee onboarding
- Payroll software proficiency
- Timesheet review
- Complaint resolution
- Documentation
- Customer consulting
- Hospitality and accommodation
- Stress Tolerance
- Phone Etiquette
- Accounting and bookkeeping
- Blueprint Reading
Disclaimer
I hereby declare that the above-mentioned particulars are true to the best of my knowledge and belief.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Accounting Assistant
G&P Accounting Services
11.2023 - Current
Customer Service Executive
Air Canada, Lester B. Pearson International Airport
09.2022 - Current
Bookkeeper
Markstone Landscaping Ltd.
07.2022 - 02.2023
Office Manager
Hundal Bros. Plumbing And Heating Ltd & Green City
03.2020 - 07.2022
Associate of Arts -
coqutalium college
No Degree - Truck Dispatch & Freight Specialist
Maze Consultancy & Training
No Degree - Project Management
IAP CAREER COLLEGE
No Degree - HEAT LOSS/HEAT GAIN
TECA
No Degree - QUICKBOOKS CERTIFICATION
TEACHUCOMP INC
No Degree - QUICKBOOKS CERTIFICATE
INTUIT QUICKBOOKS TRAINING
No Degree - Human Resources Management
INTERNATIONAL BUSINESS MANAGEMENT INSTITUTE
specialization in human resource management
Kumaun University
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