Jaspreet Kaur NA

• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Maintained health and food safety standards at all stages, from storage through delivery.
• Established and managed team schedules and shift assignments.
• Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
• Ordered new supplies and food to maintain service levels.
• Formulated and implemented marketing strategies to increase sales and customer loyalty.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Controlled labor hours and inventory costs through hands-on management and proactive changes.

• Greeted customers entering store and responded promptly to customer needs.
• Addressed customer needs and made product recommendations to increase sales.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Upsold additional products and services to customers, increasing revenue.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Assisted customers with returns, refunds and resolving transaction issues.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Learned duties for various positions and provided backup at key times.

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• Distributed course syllabus and communicated course standards and learning objectives to students.
• Implemented instructional presentations to communicate coursework goals.
• Implemented new educational techniques to boost student comprehension while reducing learning time.
• Collaborated with all instructors to implement best practices to enhance student learning.
• Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
• Provided immediate and constructive feedback to students individually and as group.
• Provided educational lectures and facilitated discussions on weekly basis.