Jaspreet Sran
Brampton,ON
Summary
Experienced and detail-oriented professional with a strong background in transportation logistics, hospitality, and accounting support. Skilled in coordinating dispatch operations, managing front desk responsibilities, and handling financial records with accuracy. Proven ability to multitask, communicate effectively with clients and team members, and maintain organized workflows in fast-paced environments. Reliable and adaptable, with a focus on delivering excellent customer service and supporting business operations efficiently.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Lead Front Desk Coordinator
The Westin Nova Scotian
Halifax, Nova Scotia
11.2022 - 10.2025
- Managed front desk operations, enhancing guest check-in experiences.
- Coordinated room assignments, ensuring accurate reservation records.
- Trained and supervised junior front desk staff on hotel procedures.
- Assisted guests with inquiries, providing exceptional customer service.
- Handled cash transactions and processed payments efficiently at the front desk.
- Resolved guest complaints promptly, maintaining high guest satisfaction.
Accounting Assistant (Quick Books) / Remote
Lets get moving
Burlington, Ontario
04.2024 - 03.2025
- Managed accounts payable and receivable processes efficiently.
- Prepared monthly financial reports for management review, ensuring accuracy and timely delivery.
- Processed invoices and expense claims promptly and accurately.
- Utilized accounting software to track transactions and ensure data integrity across financial records.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions, focusing on accounts receivable, accounts payable, banking reconciliation, and disbursements.
Dispatcher / Remote
Rai Dispatching
Brampton, Ontario
04.2023 - 03.2024
- Coordinated daily dispatch operations to ensure timely deliveries.
- Managed communication between drivers and clients for efficient service.
- Assigned routes to drivers based on real-time traffic conditions.
- Collaborated with team members to optimize delivery schedules and workflows.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Customer Service Representative
Hilton Garden Inn
Halifax, Nova Scotia
11.2021 - 10.2022
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Processed billing adjustments and refunds to effectively resolve customer service issues.
- Recorded customer interactions and transactions, capturing detailed inquiry information for follow-up.
- Collected deposits or payments and arranged for billing.
- Ensured front desk area remained clean and organized to enhance customer experience.
Education
Diploma - Business Administration
Mount Saint Vincent University
Halifax05-2023
Skills
- Customer relationship management
- Financial reporting
- Bookkeeping processes
- Problem solving
- Multitasking abilities
- Expense tracking
- Mail handling
- Guest relations
Certification
Dispatch and Load Brokerage
Timeline
Accounting Assistant (Quick Books) / Remote
Lets get moving
04.2024 - 03.2025
Dispatcher / Remote
Rai Dispatching
04.2023 - 03.2024
Lead Front Desk Coordinator
The Westin Nova Scotian
11.2022 - 10.2025
Customer Service Representative
Hilton Garden Inn
11.2021 - 10.2022
Diploma - Business Administration
Mount Saint Vincent University