Summary
Overview
Work History
Skills
Timeline
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Jaspreet Singh

Victoria

Summary

Professional technician with experience in low voltage systems, ready to excel in this role. Strong background in installing, maintaining, and troubleshooting low voltage electrical systems. Known for effective teamwork, adaptability, and delivering reliable results. Skilled in cable installation, system integration, and ensuring safety compliance. Dependable and results-driven with focus on collaborative success.

Overview

6
6
years of professional experience

Work History

Low Voltage Technician

WORLDWIDE
05.2024 - Current
  • Mounted panels for motion detectors, keypads and controls.
  • Installed and serviced various security, fire alarm and closed circuit TV systems for both residential clientele.
  • Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
  • Demonstrated system use, maintenance and care to customers.
  • Assisted in training new hires on company policies, procedures, safety protocols for efficient integration into the workforce.
  • install and repair TELUS Home Services (Home phone, internet, IPTV, and Smart Home Security)
  • Maintained a high level of customer satisfaction with thorough follow-up on service calls.
  • Contributed to company growth by identifying sales opportunities during installations and making appropriate recommendations.
  • Maximized system reliability by performing thorough testing after each installation.
  • Enhanced network performance by efficiently installing, repairing and maintaining fiber optic systems.
  • Improved system functionality by updating software and firmware regularly.
  • Demonstrated features and functionality of alarm systems to customers.
  • deliver a "5 Star" customer experience on every visit.

FIBRE OPTIC TECHNICIAN

DWS Logistics
02.2021 - 02.2024
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Assisted customers with installation, configuration, and troubleshoot fibre line for wifi, iptv.
  • Maintained detailed records of customer interactions, allowing for improved follow-up on any unresolved issues or concerns
  • Participated in ongoing training opportunities to stay current on industry trends and emerging technologies relevant to fibre optic Technician role.
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Provided remote support to customers, diagnosing and resolving technical issues effectively
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Improved customer satisfaction by addressing and resolving technical issues in timely manner.
  • knows the proper handling of ladder (24ft, 28ft) and climbing gears like (harness).
  • Demonstrated commitment to safety by adhering to all relevant guidelines during installation, maintenance, and repair work.

Supervisor

Tim Hortons
08.2019 - 02.2021
  • Collaborated with team members to improve internal processes, resulting in faster response times for customer inquiries
  • Drive commercial vehicle to travel in local area and other provinces for fulfill job requirements
  • Delivered exceptional customer service through clear communication and empathy during challenging situations
  • Utilized strong problem-solving skills to identify root cause of problems quickly and efficiently find solutions
  • Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases
  • Work in a fast and pressurized environment
  • Able to learn and follow safety guidelines
  • Effective communication skills and able to maintain good body language

Skills

  • Low voltage wiring
  • Access control systems
  • Network troubleshooting
  • Repair work
  • Fire and security alarm installations
  • Wireless communications
  • Troubleshooting techniques
  • Safety procedures and regulations
  • Fiber optic installation
  • Fire alarm systems
  • CCTV installation
  • Security and fire alarm maintenance
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Low Voltage Technician

WORLDWIDE
05.2024 - Current

FIBRE OPTIC TECHNICIAN

DWS Logistics
02.2021 - 02.2024

Supervisor

Tim Hortons
08.2019 - 02.2021

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Jaspreet Singh