Experienced security professional with a strong track record of maintaining order and safety in various facilities. Skilled in monitoring both staff and visitors to ensure compliance with established procedures and policies. Proficient in defensive tactics, consistently adhering to strict guidelines. Utilizes exceptional listening and service skills in emergency response situations and evaluation procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relational Security Officer
Fraser Health
02.2024 - Current
Company Overview: Burnaby Hospital
Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems
Enforces regulations and security procedures
Identifies risks, safety and security hazards and takes appropriate action
Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others
Responds to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and takes appropriate action as required
Investigates, resolves and reports disturbances utilizing non-violent interventions
Documents and reports incidents in accordance with established Protection Services procedures
Provides security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace
Provides security escort for staff and patients as required
Responds to requests for assistance from staff, patients and the public
Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information
Utilizes and operates various security systems such as access control, CCTV, panic/duress, photo identification and other security system programs
Provides pre/post flight safety inspections of heliports following appropriate departmental procedures
Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines
Provides First Aid services to injured persons, completes required documentation and maintains supplies
Maintains a daily log of events and prepares detailed reports
Assisting Clinical staff with transitioning custody of patients from Local Law Enforcement authorities to the hospital
Assisting clinical staff with hard entries inside seclusion rooms
Relational Security Officer
Vancouver Coastal Health
09.2023 - Current
Company Overview: Vancouver General Hospital
Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems
Enforces regulations and security procedures
Identifies risks, safety and security hazards and takes appropriate action
Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others
Responds to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and takes appropriate action as required
Investigates, resolves and reports disturbances utilizing non-violent interventions
Documents and reports incidents in accordance with established Protection Services procedures
Provides security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace
Provides security escort for staff and patients as required
Responds to requests for assistance from staff, patients and the public
Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information
Utilizes and operates various security systems such as access control, CCTV, panic/duress, photo identification and other security system programs
Provides pre/post flight safety inspections of heliports following appropriate departmental procedures
Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines
Provides First Aid services to injured persons, completes required documentation and maintains supplies
Maintains a daily log of events and prepares detailed reports
Assisting Clinical staff with transitioning custody of patients from Local Law Enforcement authorities to the hospital
Assisting clinical staff with hard entries inside seclusion rooms
Admin Officer & Control Dispatcher
GardaWorld Security Services
06.2022 - Current
Company Overview: Metropolis at Metrotown
Collaborating with the client and passing on the required documentations
Proof-reading the incident reports of the security officers and making required changes
Maintaining the tenants opening and closings and forwarding the information to the client
Tracking the property maintenance requests
Tracking the tours of the team and fulfilling the client's expectations
Setting up the accounts of the new security team members
Training the new security guards
Assisting the team with making the arrests of SOC
Crisis Management (Medical)
Helping the team with evictions
Auditing monthly site audits and passing information to client
Creating and checking building maintenance emails
Monitoring the work flow of site Security Control Centre
Monitoring CCTV and dispatching guards to the incident locations
Call taker (Assisting Building Tenants)
Security Officer
Paladin Security Services
11.2021 - Current
Company Overview: Cadillac Fairview Properties
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority
Oversaw daily monitoring and patrolled buildings, grounds and work sites
Patrolled and monitored premises in company vehicles, on bicycle and by foot
Checking and verifying photo identification prior to granting access
Radio communication
Alarm monitoring and putting building panels on bypass and fire watch control
Resetting fire panels and elevators
First aid procedures
Dispatch Coordinator and Security Officer
Westguard Security Services
11.2020 - Current
Company Overview: Downtown East Side
Security Team lead
Planned, organized and managed work of subordinate staff to accomplish consistent work within organization standards
Answering tenant phone calls and dispatching Security Officers on incident locations
CCTV monitoring and bookmarking the incidents and forwarding the recordings to the Police and other legal authorities as needed
Fire Alarm response
Evicting vagrants doing drugs in the building
Downtown East Side
Rapid Response Unit
GardaWorld Security Services
06.2022 - 10.2022
Company Overview: Metropolis at Metrotown
Assisting the security team with the eviction of non-compliant individuals
Making arrests of SOC and completing required documentation
Helping the Traffic units with managing traffic during peak hours
Assisting the Law Enforcement whenever required
Tenants assist in solving different situations
Fire Alarm response
Metropolis at Metrotown
Security Officer
Allied Universal Security
06.2020 - 11.2020
Company Overview: Downtown
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety as top priority
Oversaw daily monitoring and patrolled buildings, grounds and work sites server rooms
Executed security rules and procedures calmly and promptly escorted non-compliant individuals out of the building
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Downtown
Front Desk and Cleaner
Planet Fitness
11.2019 - 06.2020
Company Overview: Newton
Customer Service
Signing Up new memberships
Helping out customers by solving their problems related to equipment use and others
Newton
Education
BACHELORS IN BUSINESS ADMINISTRATION - SPECIALIZING IN ENERGY MANAGEMENT
YORKVILLE UNIVERSITY
03.2022
Skills
Patrol operations
Detail-oriented
Physical fitness
Complex Problem-solving
Surveillance
Conflict de-escalation
Access control
Personnel screening
Certification
Dispatching
Advanced Security Training
Basic Security Training
OFA Level 1
OFA Level 2
Trauma Informed Practices
Violence Prevention PVPC
HummingBird Level 1 and Level 2 (Indigenous Cultural Safety)
Naloxone Certification
WHMIS
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Relational Security Officer
Fraser Health
02.2024 - Current
Relational Security Officer
Vancouver Coastal Health
09.2023 - Current
Admin Officer & Control Dispatcher
GardaWorld Security Services
06.2022 - Current
Rapid Response Unit
GardaWorld Security Services
06.2022 - 10.2022
Security Officer
Paladin Security Services
11.2021 - Current
Dispatch Coordinator and Security Officer
Westguard Security Services
11.2020 - Current
Security Officer
Allied Universal Security
06.2020 - 11.2020
Front Desk and Cleaner
Planet Fitness
11.2019 - 06.2020
BACHELORS IN BUSINESS ADMINISTRATION - SPECIALIZING IN ENERGY MANAGEMENT