Jaspreet Singh
Jagadhri,8 Oak Tree Crescent
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Dairy Queen Grill & Chill
Charlottetown, PE
08.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
shell gass
Mississauga, ON
10.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
Customer Service Representative
Doaba MeAt Whole Sale
Brampton, ON
03.2019 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Diploma - Business
Alpha College of Business And Technology
Scarborough03.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Complaint Handling
- Customer satisfaction measurement
Languages
English
Professional Working
punjabi
Elementary
hindi
Elementary
Certification
security liecense
Emergency first aid with cpr-b
Timeline
Customer Service Cashier
Dairy Queen Grill & Chill
08.2022 - Current
Cashier
shell gass
10.2021 - 02.2022
Customer Service Representative
Doaba MeAt Whole Sale
03.2019 - 06.2021
Diploma - Business
Alpha College of Business And Technology