Jaspreet Singh
Summary
Dynamic and results-driven professional with a diverse background in management, operations, and business ownership, complemented by an MBA in Marketing and Finance and certification in AutoCAD. Leveraging comprehensive experience gained from supervisory roles at Chalo Freshco, delivery operations at Amazon, and entrepreneurship with Silver Line Traders, I am adept at driving business success through strategic planning, operational excellence, and team leadership. My proven ability to oversee daily operations, drive sales growth, and optimize business performance positions me as a valuable asset poised to contribute effectively to a dynamic organization. Seeking a challenging opportunity where I can apply my multifaceted skills and expertise to propel organizational growth, enhance customer satisfaction, and drive sustainable results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Chalo Freshco
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Manage and supervise up to 10-12 associates in the grocery department, ensuring smooth operations and exceptional customer service.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Responsible for overall direction and supervision of daily activities, including conducting grocery audits and maintaining store standards.
- Prepare the store for everyday grand openings, ensuring readiness and efficiency.
- Successfully increased departmental sales by 10% through customer engagement and implementation of creative promotional strategies.
- Mentored newly hired employees on operating equipment and safety and developed a training manual for reference.
Amazon Delivery Associate
Amazon
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Adhere to company policies and procedures, including delivery protocols, safety regulations, and customer service standards, to maintain compliance and uphold the company's reputation.
Self-employed
Silver Line Traders
02.2016 - 10.2022
- Developed and implemented business strategies, goals, and plans to drive growth and profitability in line with the company's vision and objectives.
- Managed the financial aspects of the business, including budgeting, cash flow management, accounting, and financial reporting to ensure financial health and sustainability.
- Recruited, hired, trained, and supervised employees or team members, providing guidance, support, and motivation to foster a positive work environment and achieve business objectives.
- Establish and maintain relationships with suppliers and vendors, negotiating contracts, terms, and pricing to secure favorable deals and ensure a reliable supply chain.
Education
MBA - Marketing And Finance
University Canada West
Vancouver, BC12.2023
BBA - Accounting
Trinity College, IP
India05.2015
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- ERP entries, GST, receipts, and expense deposits
- Strategic Planning
- Relationship Building
- Administrative tasks
- Customer Engagement
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Certified [AutoCad Designer]
Timeline
Amazon Delivery Associate
Amazon
09.2023 - Current
Supervisor
Chalo Freshco
12.2022 - Current
Self-employed
Silver Line Traders
02.2016 - 10.2022
MBA - Marketing And Finance
University Canada West
BBA - Accounting
Trinity College, IP
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