Jaspreet Singh
LaSalle,QC
Summary
Experienced software automation developer skilled in implementing automation for web, desktop, Android/iOS applications (developed in JAVA, C#, VB, PHP, JS, HTML) that aims to deliver high quality test suites consistently. Strong quality assurance professional with a master's degree focused in Information Systems Security from Concordia University. Always willing to learn new technology, tools and IT process as well as a good team player.
Overview
9
9
years of professional experience
Work History
QA Functional Tester
SRA Information Technology
07.2020 - 04.2023
- Performed Manual testing: functional, regression, latency test, sanity and smoke test and writing automated tests .
- Investigating UAT tickets and executing testing of fixed bugs.
- Conducting regression of patches, hotfixes, and releases.
- Developed and executed solid test plans for functional, regression, and acceptance testing that cover potential
dependencies and execute test cases . - Reported and tracked defects and follow-upping through the defect's lifecycle.
- Worked with developers to resolve defects and ensure timely defect resolution.
- Participated in weekly meetings and team meetings to find solution definition and user story refinement sessions with the Scrum team.
- Participated in daily stand-up meetings to provide status updates and discuss issues.
QA Analyst
J&M Group
02.2016 - 07.2017
- Develop test cases and test scripts based on functional and non-functional requirements.
- Perform functional and regression testing.
- Use Selenium WebDriver to automate test cases.
- Coordinate test requests from multiple stakeholders.
- Working experience within an Agile framework.
- Participate in daily stand-up meetings and sprint planning meetings.
- Created test plans, test cases, and test scripts for web-based applications and manage test priority.
- Performed functional testing, Black box testing, white box testing, gray box testing, regression testing, integration testing and UAT
Technical Support Analyst
TTEC
08.2014 - 10.2015
- Resolved customers technical issues related to devices such as computers & mobiles.
- Responsible for solving billing issues by assisting clients over phone and via chat.
- Successfully create log files for issues by creating tickets.
- Responded to 40-50 outbound calls per day in high call volume environment.
- Maintained expectations regarding call quality and resolution time.
- Build customers interest in services offered by company.
Education
Masters of Engineering
Concordia University
Montreal, QC04.2014
Bachelor of Science -
Punjab Technical University
India06.2010
Additional Information
- Test Automation: Web and Desktop, API functional and performance testing, DevOps Integration.
- Tools/IDE: Selenium web driver, SOAP UI, Jenkins, JMeter, HPUFT, Test Complete, Postman, JIRA, Confluence, Zephyr, Visual Studio, Test Rail.
- Languages: Python, VBScript, PowerShell, JavaScript, HTML.
- Version Control: GIT, Mercurial, Bitbucket.
- Databases: SQL Server, Oracle, MySQL, SSIS, SSRS.
- Methodologies: Agile, Scrum, Kanban.
Timeline
QA Functional Tester
SRA Information Technology
07.2020 - 04.2023
QA Analyst
J&M Group
02.2016 - 07.2017
Technical Support Analyst
TTEC
08.2014 - 10.2015
Masters of Engineering
Concordia University
Bachelor of Science -
Punjab Technical University
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