Jaspreet Sidhu
Edmonton,AB
Summary
Driven professional with experience at Nurse Next Door, adept in meal planning and maintaining professional boundaries. Excelled in enhancing client wellness and loyalty through personalized support and effective complaint resolution. Skilled in documentation and recreational activities, demonstrating a proactive approach to client care and customer service.
Overview
2
2
years of professional experience
Work History
Support Worker
Nurse Next Door
Edmonton, AB
08.2023 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Customer Service Cashier
Canadian Tire Gas Station
Napanee, ON
05.2022 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Social Service Worker Diploma - Human Resource Management
Loyalist College of Applied Arts And Technology
Belleville, ON04.2023
Skills
- Meal Planning and Preparation
- Documentation abilities
- Professional boundaries
- Recreational Activities
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Support Worker
Nurse Next Door
08.2023 - 05.2024
Customer Service Cashier
Canadian Tire Gas Station
05.2022 - 06.2023
Social Service Worker Diploma - Human Resource Management
Loyalist College of Applied Arts And Technology