Jaspreet Randhawa

• Conduct assessments to identify behavioral challenges and determine the underlying causes
• Assist in developing an individual's behavior plans based on assessment findings
• Work directly with individuals to implement behavior intervention strategies
• Provide support, guidance, and feedback to clients, families, and caregivers
• Collect and analyze data on behavior patterns to monitor progress
• Develop and implement crisis intervention strategies for challenging situations
• Advocate for the needs of individuals with behavioral challenges within educational or community settings
• Maintain accurate and detailed records of interventions, progress, and any changes in behavior
• Prepare reports for internal and external stakeholders

• Provide assistance, guidance, and support to children and the youth facing various challenges in their lives
• Conduct assessments of children and youth to identify their needs and goals
• Implement immediate support during crises or emergencies
• Develop and implement individualized care plans in collaboration with other stakeholders
• Advocate for the needs and rights of children and youth within various systems
• Develop and maintain relationships with community resources and organizations
• Facilitate access to community-based programs and services

• Managed outgoing and incoming communications, including phone calls and emails
• Scheduled meetings, client appointments, and provided daily briefing
• Filed and organized important documents, and distributed documents to consultants and clients

· Delivered optimal customer service

· Professionally and promptly resolved complaints from upset customers

· Operated POS cash register, approximately dealing with 90 customers per day

· Completed the responsibility of opening the restaurant in a timely manner and had cash registers and the workstation set up for the day

· Handled cash register and stock up at the end of the shift

· Maintained a safe, sanitary, and a healthy environment for the customers by following set standards in the work area and lobby

· Provided excellent customer service in a high-volume, fast paced operation