Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jaspreet Oberoi

Brampton

Summary

Dynamic Dental Office Manager with a proven track record at Dental Aesthetics, enhancing revenue through optimized billing and exceptional patient relations. Skilled in treatment planning and insurance billing, I foster strong client loyalty while leading teams to deliver outstanding care. Fluent in English, Hindi, and Punjabi, I ensure effective communication and service excellence.

Overview

21
21
years of professional experience

Work History

Dental Office Manager

Dental Aesthetics
06.2012 - 03.2021
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
  • Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.

Dental Surgeon

R.C. GANDHI HOSITAL
08.2000 - 01.2012
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Performed regular preventive dentistry services including scaling, polishing, fluoride application to maintain excellent oral health status amongst clientele base.
  • Removed impacted and non-restorable teeth, both during surgeries, and day-to-day procedures.
  • Enhanced patient comfort with the use of advanced anesthetic techniques and pain management strategies.

Education

Master of Science - HOSPITAL MANAGEMENT

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE
NEW DELHI, INDIA
09-2013

Skills

  • Treatment Planning
  • Dental software proficiency
  • Insurance billing
  • Schedule management
  • Dental office management
  • Patient scheduling
  • Patient relations
  • Team leadership
  • Medical records management
  • Inventory management
  • Fluent in English, Hindi and Punjabi

Interests

  • Music
  • Volunteering for community initiatives to give back to local communities and make a positive impact

Timeline

Dental Office Manager

Dental Aesthetics
06.2012 - 03.2021

Dental Surgeon

R.C. GANDHI HOSITAL
08.2000 - 01.2012

Master of Science - HOSPITAL MANAGEMENT

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

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