Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaspreet Klair

Marketing Management
Delta,BC

Summary

Obtain position of Customer service Representative/Cashier utilizing I current expertise, with leadership skills, education, and experience and give me the opportunity to help the company advance efficiently and productively. Put best effort in every way to achieve team’s success & consistently meeting benchmarks and sales targets. SKILL SUMMARY More than5 years of experience in leadership, customer service, supervising staff, handling cash and administrative work. Multilingual fluent in English, Punjabi, and Hindi. Great patient listening skills to understand problems and suggest the honest solution. Extremely productive in a high volume, high stress, environment without supervision. Recognized for ability to plan, organize, and coordinate priorities in an expedient manner. Target driven, confident, self-motivated, cooperative, and very enthusiastic. Excellent computer skills.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Manager

Khalsa Rasoi
Surrey, BC
11.2019 - 03.2022
  • Hire, train, and supervise restaurant employees
  • Create staff schedule to ensure appropriate staffing
  • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
  • Take ownership of budgets and cost control methods to minimize expenses
  • Address customer needs, comments, and complaints
  • Adhere to and enforce employee compliance with health, safety, and sanitation standards
  • Process payroll and maintain all relevant records
  • Ensure all employees are working within outlined operating standards
  • Report on financial performance, inventory, and personnel
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Delivered feedback to decision-makers regarding employee performance and training needs

Associate

Winners and Home Sense
01.2017 - 02.2022
  • Serves customers by helping them select products
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
  • Greets and receives customers in a welcoming manner
  • Responds to customers’ questions
  • Directs customers by escorting them to racks and counters
  • Provides outstanding customer service
  • Alerts management of potential security issues
  • Assists with inventory, including receiving and stocking merchandise.
  • Managed customer relations through communication and helpful interactions
  • Enhanced product presentation and promotional material displays, working alongside retail representatives
  • Kept detailed records of daily progress to identify and correct areas needing improvement
  • Coached other team members on selling techniques and customer service tactics to meet daily sales goals

Education

Associate of Arts -

Columbia College Vancouver
Vancouver, BC
09.2016 - 12.2018

High School Diploma -

CJS Public School
Punjab, Jalandhar
03.2011 - 01.2015

Skills

Staff Management

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Timeline

Manager

Khalsa Rasoi
11.2019 - 03.2022

Associate

Winners and Home Sense
01.2017 - 02.2022

Associate of Arts -

Columbia College Vancouver
09.2016 - 12.2018

High School Diploma -

CJS Public School
03.2011 - 01.2015
Jaspreet KlairMarketing Management