JASPREET KAUR MAAN
Calgary,Canada
Summary
Personable Waiter with several years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients, and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.
Overview
8
8
years of professional experience
Work History
Cashier/Food Service Worker
Desi Bistro Indian Cuisine and Bar
Calgary, Canada
10.2022 - 03.2025
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food and drinks to tables efficiently, maintaining optimal food temperature and presentation.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Ensured compliance with health and safety regulations in all dining and kitchen areas.
- Brewed coffee and distributed to guests.
- Assisted with inventory management, including ordering supplies and managing waste.
- Followed proper cash handling procedures when accepting payments from customers.
- Responded to ad hoc cleaning duties at end of shift.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Brought food and beverages to the table in a timely manner.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Adhered to all health department standards while preparing food items according to company recipes and specifications.
- Recommended menu items based on guests' preferences and dietary restrictions.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Calculated charges, issued table checks, and collected payments from customers.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
CASHIER
Boardwalk restaurant
Calgary, Canada
01.2020 - 08.2021
- Recorded food and drink orders and served customer requests to the highest standards
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences
- Committed member with other restaurant professionals to ensure customer satisfaction
- Always mindful of sanitation and safety considerations when handling food
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Responded to ad hoc cleaning duties at end of shift.
- Informed customers of daily specials and signature menu items.
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
- Checked regularly with guests to ensure satisfaction with each food course and beverages.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Ensured compliance with health and safety regulations in all dining and kitchen areas.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Presented menus and answered questions regarding items.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Managed reservation system, efficiently organizing seating arrangements.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Brought food and beverages to the table in a timely manner.
- Calculated charges, issued table checks, and collected payments from customers.
- Trained new servers, sharing best practices and company standards.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Greeted guests promptly and provided menus while explaining daily specials.
- Garnished dishes and beverages to serve visually appealing menu items.
- Recommended menu items based on guests' preferences and dietary restrictions.
CASHIER /COOK
Wendy's restaurant
Calgary, Canada
02.2017 - 09.2019
- Greeting customers and taking orders
- Working in kitchen to prepare orders
- Handling customers transactions
- Managing daily till closing and opening
- Help with stocking and merchandising to maximum sales
Education
DIPLOMA IN FASHION DESIGNING -
Annamalai university
08.2023
HIGH SCHOOL DIPLOMA -
Guru Harikrishan public school
Raisinghnagar, Rajasthan03.2010
DIPLOMA IN FABRIC STUDIES -
Annamalai university
Sri Ganganagar, RajasthanSkills
- Product Recommendations
- Returns processing
- Payment Collection
- Customer Assistance
- Cash Handling
- Customer Service
- Records Maintenance
- Issue Resolution
- Written and verbal communication
- Order Verification
- Organizational abilities
- Daily Reporting
- Money Handling
- Order Taking
- Cleaning and sanitizing
- Time management skills
- Order Packaging
- Reliability and Punctuality
- Multitasking Capabilities
- Patience and Empathy
- Attention to Detail
- Decision Making Aptitude
- Work Ethic and Integrity
- Problem Solving Abilities
- Self Motivation
- Problem-Solving
- Team building
- Food and beverage service
- Customer service
- Food safety
- Order accuracy
- Menu knowledge
- Cash handling
- Time management
- Team collaboration
- Effective communication
- Cleaning procedures
- Table setting
- Reservation management
- Self motivation
- Food and beverage upselling
- Order taking
- Organizational skills
- Salad preparation
- Food running
- Food presentation
- Food safety practices
- Dietary restrictions understanding
- Dining customer service
References
References available upon request.
Timeline
Cashier/Food Service Worker
Desi Bistro Indian Cuisine and Bar
10.2022 - 03.2025
CASHIER
Boardwalk restaurant
01.2020 - 08.2021
CASHIER /COOK
Wendy's restaurant
02.2017 - 09.2019
DIPLOMA IN FASHION DESIGNING -
Annamalai university
HIGH SCHOOL DIPLOMA -
Guru Harikrishan public school
DIPLOMA IN FABRIC STUDIES -
Annamalai university