Jaspreet Kaur

• Supervised KFC crew during shifts, directing front counter and kitchen operations.
• Trained team members on food safety, cleanliness, and service standards.
• Managed cash handling, register balancing, and daily deposit preparation.
• Coordinated opening and closing procedures for KFC restaurant shifts.
• Monitored inventory levels and ordered supplies through restaurant systems.
• Resolved customer concerns and supported fast, friendly guest service.
• Scheduled crew coverage and adjusted labor based on shift needs.
• Enforced KFC policies, sanitation rules, and workplace safety procedures.
• Trained new employees on company policies and procedures.
• Resolved customer complaints in a professional manner.
• Coached employees on proper customer service techniques.
• Performed daily walk-throughs of the store to identify maintenance issues or areas that need improvement.
• Managed all aspects of shift operations such as staffing, ordering supplies, scheduling breaks.
• Managed product inventory and produced sales reports for managers.
• Verified accuracy of daily sales reports and reconciled cash drawer at end of shift.
• Monitored employee productivity levels and provided feedback to improve efficiency.
• Developed schedules for staff members based on projected needs and budget constraints.
• Ensured customer service standards were met through monitoring of staff performance.
• Assigned tasks to staff members for efficient shift operations.
• Maintained accurate inventory records and placed orders as needed.

• Assisted customers with product location and front-store service at Shoppers.
• Stocked shelves and organized merchandise following Shoppers store standards.
• Refilled displays and maintained neat aisles throughout shift.
• Processed sales transactions using point-of-sale systems at Shoppers.
• Checked inventory and reported low-stock items to supervisors.
• Handled returns and exchanges with courteous customer service.
• Cleaned service areas and maintained safe store conditions.
• Supported receiving tasks and organized incoming shipments.

Greeted customers and processed orders to ensure a positive dining experience.

Resolved customer issues courteously to maintain a positive atmosphere.

Welcomed customers to enhance their dining experience. and take orders.

Handled cash transactions accurately at the register. and card payments.

Prepare and serve food items.

Maintain food safety and hygiene standards.

Resolved customer complaints politely to maintain satisfaction and loyalty.

Collaborated with team members to deliver fast and efficient service.