Jaspreet Kaur
Surrey,BC
Summary
Results-oriented Certified Management Professional with expertise in Team Leadership, Operational Efficiency, and Customer Service Excellence. Proven record in Staff Training, Inventory Control, and Problem-Solving to enhance daily operations and achieve high-quality outcomes. Known for reliability, adaptability, and a focus on achieving business objectives.
Overview
4
4
years of professional experience
Work History
Certified Swing Manager
STS SABA Restaurants
10.2021 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members to enhance performance and service quality.
- Managed inventory levels, optimizing stock control procedures for efficiency.
- Implemented training programs, improving staff skills and operational knowledge.
- Oversaw cash handling procedures, reducing discrepancies and ensuring accurate financial reporting.
- Managed customer inquiries, resolving issues promptly to maintain satisfaction levels.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Associate of Arts - Arts
Columbia College
Vancouver, British Columbia04-2023
Skills
- Food safety
- Operational efficiency
- Health and safety regulations
- Employee training
- Customer service
- Team leadership
- Decision-making
- Money handling
- Workload management
- Customer relationship management (CRM)
- Store organization
- Employee scheduling
- Hiring and training
Accomplishments
- Achieved All Star Shift management award by completing external verifications with accuracy and efficiency.
- Certified in SLFC (Shift leadership foundations class) and DLM( Developing Leader in Me)
- Completed Food Safety and Health safety certifications.
- Certified in hospitality from Mcdonald's.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Shift Leadership All Stars
Recognized as a Shift Leadership All Star for demonstrating exceptional leadership, communication and problem solving skills. Trusted to guide team members during shifts, resolve issues efficiently, maintain productivity and uphold company standards while delivering excellent customer service.
Timeline
Certified Swing Manager
STS SABA Restaurants
10.2021 - Current
Associate of Arts - Arts
Columbia College