Jaspreet Kaur
Surrey
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
8
8
years of professional experience
Work History
Team Lead
City Parkway Dental
10.2024 - Current
- Led daily operations for dental team, ensuring optimal patient care and workflow efficiency.
- Mentored junior staff, fostering skill development and promoting teamwork within the clinic.
- Implemented new scheduling protocols, reducing patient wait times and improving appointment management.
- Coordinated training sessions on the latest dental technologies and treatment methodologies for team members.
- Coordinated patient treatment plans with dentists and hygienists, ensuring a seamless experience for all parties involved.
Dental Administrator
Chrysalis Dental Centre
02.2023 - 10.2024
- Provided administrative support to dentists and hygienists, including scheduling appointments, coordinating referrals and ordering supplies.
- Prepared correspondence, reports, invoices and other documents as requested.
- Assisted with accounts receivable tasks such as posting payments, sending out bills and following up on overdue accounts.
- Scheduled patient follow-up visits for dentists or hygienists based on treatment plans provided by doctors.
- Ensured patient records were accurately maintained and updated in the computer system.
Office Administrator
WorksafeBC
11.2021 - 02.2023
- Responded promptly to inquiries from customers regarding payment status or billing questions.
- Managed delivery schedules, progress updates and vendor relations.
- Responded to customer emails, chat requests and telephone calls to answer questions, provide information and resolve problems.
- Managed day-to-day bookkeeping functions such as entering invoices into the system, reconciling bank statements.
Patient Care Specialist
Corvista
01.2020 - 11.2020
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Delivered excellent patient experiences and direct care.
Manager
A&W
05.2018 - 10.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
GED -
Langara College
Vancouver, BCSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Relationship building
- Problem-solving
Accomplishments
Proficient with Cleardent, Dentrix, Dentally, and Tracker, and able to learn new software quickly.
Languages
English
Native or Bilingual
Hindi
Professional Working
Punjabi
Full Professional
Timeline
Team Lead
City Parkway Dental
10.2024 - Current
Dental Administrator
Chrysalis Dental Centre
02.2023 - 10.2024
Office Administrator
WorksafeBC
11.2021 - 02.2023
Patient Care Specialist
Corvista
01.2020 - 11.2020
Manager
A&W
05.2018 - 10.2020
GED -
Langara College