Jaspreet Kaur
Vancouver,BC
Summary
Dynamic customer service professional with a proven track record at Tim Hortons, recognized for enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in cash handling and fostering teamwork, I consistently exceed performance goals while maintaining a positive work environment and training peers for success.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Hortons
01.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Customer Service
Restaurant
09.2023 - 02.2024
- Provided exceptional customer service to obtain new clients through referrals.
- Increased repeat clientele through excellent customer service and tailored esthetic services.
- Provided exceptional customer service, resolving patient complaints promptly and professionally.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
- Implemented feedback mechanisms, enabling continuous improvement in customer service.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Greeted customers warmly to provide exceptional customer service.
Education
Associate Of Arts -
Coquitlam College Vancouver Bc
Vancouver, BC08.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Sales expertise
- Facility cleaning
- FLUENT IN LANGUAGE
- Continuous development
- Equipment operation
- Task prioritization
- Staff education and training
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Team Member
Tim Hortons
01.2024 - Current
Customer Service
Restaurant
09.2023 - 02.2024
Associate Of Arts -
Coquitlam College Vancouver Bc
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
MARIANA ACEVEZMARIANA ACEVEZ
Research Assistant at UBC Bioproducts InstituteResearch Assistant at UBC Bioproducts Institute