Summary
Overview
Work History
Education
Skills
Languages
Timeline
COMMUNICATION SKILLS
Generic

Jaspreet Kaur

Brampton

Summary

Hardworking individual focused on delivering exceptional customer service through strong communication and problem-solving skills.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Royco Ltd./Smeg
09.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.

WAREHOUSE WORKER

Royco Ltd.
10.2021 - 09.2023
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.

Education

Diploma - General Business

Cambrian college
04.2023

Senior Secondary - Commerce

Saint soldier senior secondary school
05.2017

Skills

  • Good communication skills
  • Customer service
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Technical troubleshooting
  • Teamwork
  • Interpersonal skills
  • Strong work ethics
  • Positive attitude
  • Reliability
  • Goal orientation
  • Leadership
  • Problem solving
  • Active listening
  • Shipping and logistics
  • CRM software

Languages

English
Professional Working

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Royco Ltd./Smeg
09.2023 - Current

WAREHOUSE WORKER

Royco Ltd.
10.2021 - 09.2023

Senior Secondary - Commerce

Saint soldier senior secondary school

Diploma - General Business

Cambrian college

COMMUNICATION SKILLS

Excellent communication skills, empathic listener, coherent.

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Jaspreet Kaur