Customer-focused individual with 7 years of experience in retail environments. Adept at providing exceptional service, maintaining organized and visually appealing displays, and managing inventory. Strong communicator with a friendly demeanor, committed to creating positive shopping experiences and driving sales. Looking to leverage skills in a dynamic retail setting to contribute to team success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shelf Stocker/Helper
Dennis Independent Grocer
11.2023 - 01.2024
Followed merchandising standards to ensure products were aligned, stocked, and displayed properly.
Organized and maintained inventory, ensuring accurate stock levels.
Assisted in creating and attaching labels to products.
Operated computerized inventory control systems effectively.
Install, secure, and lash goods as needed.
Moved and positioned pallets of merchandise using a manual pallet jack.
Provided prompt customer service and assisted with product information.
Sales representative
Smart Super Store
01.2021 - 09.2023
Addressed various customer inquiries and provided exceptional service.
Managed inventory and adhered to health, food, and safety procedures.
Assisted management in resolving customer issues and handling escalations.
Helped senior customers with their shopping needs.
Storekeeper
Vishal Mega Mart
01.2017 - 12.2019
Packed, labeled, and sorted materials systematically.
Maintained stock registers and replenished items as needed.
Ensured all merchandise was properly stored and secured.
Education
Master of Commerce - undefined
Guru Nanak Dev University
04.2009
Skills
Merchandising Standards: Proficient in aligning products, maintaining high product levels, and ensuring correct signage
Inventory Management: Experienced in organizing and stocking products, as well as maintaining accurate inventory records
Material Handling: Skilled in using tools like box cutters and pallet jacks for handling merchandise, including the safe packing and securing of goods
Safety Compliance: Adheres to all safety and security procedures, including health, food, and safety regulations
Customer Service: Provides prompt and courteous service, assisting customers with product information and purchase decisions
Problem-Solving: Capable of addressing customer issues and resolving them with management
Team Collaboration: Works well with supervisors, managers, and team members to implement merchandising plans and priorities
Computer Skills: Proficient in operating computerized inventory control systems