Jaspreet Kaur
Windsor
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Administrator
Provisory Solutions
01.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Financial Services- Team Lead and Collections
Attain Finance
03.2023 - 01.2025
- Audited processes, practices, and documents.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
- Built complex financial models for decision-making and forecasting.
- Reviewed the company debtor list for contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payment with proven results.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
- Collections.
Assistant Manager
Tim Horton's
07.2018 - 04.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs with inventory methods like LIFO and FIFO.
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase the company's productivity and profitability with quality workers.
- Developed a strategy to increase sales and drive profits.
Human Resources Assistant and Office Adminitrator
A.K.S Infrastructure
12.2015 - 02.2018
- Helped prepare month-end, quarterly and year-end closings.
- Produced and distributed invoices and financial documents.
- Provided clerical support to all accounting professionals in the department.
- Answered phone calls regarding financial matters such as payments due.
- Used excel spreadsheets to track inventory information and produce charts.
- Studied research and trends on best practices in HR field.
- Participated in recruitment and selection process for new hires.
Trainee Accountant (C.A)
Bharat accounting firm
02.2013 - 04.2014
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
International Business Management - Logistics And Supply Chain Management
St. Clair College of Applied Arts And Technology
01.2020
MBA - International Business Management
L.P.U
12.2017
Bachelors of Commerce - Banking, Finance, And Global Management
Guru Nanak Dev University
12.2015
Skills
- Quality Standards
- MS office
- Administration and Reporting
- Accounting
- International Trade
- Staff Supervision
- Human resources
Certification
Management and logistics
Microsoft Office
Quick books
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certifications- Human Resources
Currently pursuing certification in Human Resources and Payroll
Timeline
Office Administrator
Provisory Solutions
01.2025 - Current
Financial Services- Team Lead and Collections
Attain Finance
03.2023 - 01.2025
Assistant Manager
Tim Horton's
07.2018 - 04.2023
Human Resources Assistant and Office Adminitrator
A.K.S Infrastructure
12.2015 - 02.2018
Trainee Accountant (C.A)
Bharat accounting firm
02.2013 - 04.2014
MBA - International Business Management
L.P.U
Bachelors of Commerce - Banking, Finance, And Global Management
Guru Nanak Dev University
International Business Management - Logistics And Supply Chain Management
St. Clair College of Applied Arts And Technology
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