Patient-focused Physical Therapist with extensive knowledge of sports injuries and therapy. Strong background in athletic coaching and personal training.
Overview
7
7
years of professional experience
Work History
Receptionist
A-One Carpet & Furniture
Scarborough, Ontario
12.2019 - Current
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Physiotherapy Assistant
Columbia Hospital
Patiala
08.2018 - 02.2019
Worked in acute care setting and created individualized exercise programs for patients.
Assessed treatment plans and made adjustments as needed for maximum benefits.
Communicated with physicians to provide updates on patient care.
Provided in-home therapeutic treatments to patients after hip replacement surgery.
Scheduled patient appointments to meet treatment requirements and ensure quality care.
Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
Conducted training and change management processes to improve operations.