Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaspreet Kaur

Chestermere

Summary

Focused on professional knowledge about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

12
12
years of professional experience

Work History

Dispatcher

Walmart Logistics
10.2022 - Current
  • Ensure the timely resolution of customer inquiries, concerns and problems.
  • Support regional transportation operations offering assistance and guidance as required.
  • Plans and schedules for team members to ensure proper staffing across all shifts. Ensuring alignment with volumes and service expectations.
  • Review accuracy of time and attendance reporting to ensure legal compliance with hours of work.
  • Comply data on incidents and accidents, distributes and communicates with appropriate personnel.
  • Committed to achieving transportation targets in a timely fashion while focusing on continuous improvement.

Dispatch and Logistics Coordinator

Shergill Transport
08.2019 - Current
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve the correct billing.
  • Processed and entered customer orders into databases and provided proactive customer service for accounts.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Reviewed financial reports and streamlined operations to increase productivity and company profit.

Front Desk Night Auditor

Wintage by Wyndham Regina
09.2014 - 12.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Documented accounts and logs throughout shift to keep up with requirements.

Sales and Marketing Assistant

Solvex Ltd
12.2012 - 07.2013
  • Assisted call-in customers with questions and orders.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Tracked, measured and reported on trends for sales team analysis and decision making.
  • Demonstrated willingness and interest in learning new tasks and skills.

Education

Administrative Professional - Daily office entries

Bow Valley College
Calgary, AB
01.2018

Business Management Office Education - undefined

Canadore College
Mississauga, ON
01.2017

Masters - business administration

Punjabi University
01.2015

Bachelor’s - computer applications

Punjabi University
01.2012

Skills

  • Team leadership
  • Strong Leadership and Communication Skills
  • Ease with Computers and Technology
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Keen interest in learning and personal growth
  • Resolve customer conflicts in a timely and efficient manner
  • Client support

Timeline

Dispatcher

Walmart Logistics
10.2022 - Current

Dispatch and Logistics Coordinator

Shergill Transport
08.2019 - Current

Front Desk Night Auditor

Wintage by Wyndham Regina
09.2014 - 12.2016

Sales and Marketing Assistant

Solvex Ltd
12.2012 - 07.2013

Business Management Office Education - undefined

Canadore College

Masters - business administration

Punjabi University

Bachelor’s - computer applications

Punjabi University

Administrative Professional - Daily office entries

Bow Valley College

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Jaspreet Kaur