Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jaspreet Kaur

Jaspreet Kaur

Brampton,Canada

Summary

Ambition to work in a company that uses my knowledge, talent, hard work, dedication, and sincerity in a good manner. I am looking for a great opportunity that offers me challenging assignments, professional development, and career growth.

Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walmart
12.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

DISTRIBUTION SERVICES ASSISTANT

TJX
09.2023 - 11.2023
  • Tagged unmarked merchandise with item number
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Generate shipping documents, including packing lists, invoices
  • Scanning products tags.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.

IMMIGRATION ASSISTANT

SRAN IMMIGRATION
01.2021 - 08.2023
  • Answering general questions and checking in applicants for interviews.
  • Coordinating with immigration services officers to resolve issues with applications and petitions.
  • Preparing, retrieving, and filing documents with appropriate government agencies.
  • Keeping up to date with changes in immigration laws and policies.
  • Assisting clients with the completion and submission of paperwork.

Education

Postgraduate diploma - computer application

D.M College
07.2021

Bachelor of Science - undefined

Sant Baba Bhag Singh Memorial Girls College Sukhanand
09.2020

Skills

  • Communication and coordination of hands-on activities
  • Project Management
  • Update logs and Reports
  • Analytical Skills
  • Patience
  • Client support
  • Writing and Editing
  • Document preparation
  • Team collaboration
  • Verbal and written communication
  • Workload management

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Customer Service Representative

Walmart
12.2023 - Current

DISTRIBUTION SERVICES ASSISTANT

TJX
09.2023 - 11.2023

IMMIGRATION ASSISTANT

SRAN IMMIGRATION
01.2021 - 08.2023

Bachelor of Science - undefined

Sant Baba Bhag Singh Memorial Girls College Sukhanand

Postgraduate diploma - computer application

D.M College
Jaspreet Kaur