Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JASPREET KAUR

Sherwood Park

Summary


Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald's
09.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

CASHIER

Dollarama Store
07.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Team Lead

Big Bazaar - Team Lead Sales Associate Ludhiana,
05.2017 - 05.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Bachelor of Arts - Computer Application

Vidya Sagar College
Punjab
05-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Languages

Punjabi
Full Professional
English
Full Professional

Timeline

Crew Member

McDonald's
09.2023 - 03.2024

CASHIER

Dollarama Store
07.2023 - 08.2023

Team Lead

Big Bazaar - Team Lead Sales Associate Ludhiana,
05.2017 - 05.2023

Bachelor of Arts - Computer Application

Vidya Sagar College

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JASPREET KAUR