Jaspreet Kaur
Brampton,ON
Summary
Accomplished Office Administrator with a proven track record at Smart International Immigration Solutions, adept in office management and customer engagement. Excelled in streamlining operations, enhancing customer satisfaction, and reducing administrative errors. Skilled in database entry and verbal communication, demonstrating a unique blend of analytical and interpersonal abilities.
Overview
3
3
years of professional experience
Work History
Office Administrator
Smart International Immigration Solutions
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in preparation and processing of visitor visa and work visa files.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties .
- Used expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Attention to details & tight deadlines.
- Responding to emails and answering calls.
- Interacting with clients on daily basis.
- Working on repetitive tasks on daily basis.
Security Supervisor
GardaWorld Security
01.2022 - 04.2022
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Education
Business Management Diploma - Business Management
Lambton College of Applied Arts And Technology
Mississauga, ON03-2022
BBA - Business Administration
RIMT University
Mandi Gobindgarh, Punjab, INDIA04-2018
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Office Management
- File Organization
- Customer Engagement
- Mail handling
- Telephone reception
- Verbal Communication
- Document Management
- Scheduling appointments
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Office Administrator
Smart International Immigration Solutions
07.2022 - Current
Security Supervisor
GardaWorld Security
01.2022 - 04.2022
Business Management Diploma - Business Management
Lambton College of Applied Arts And Technology
BBA - Business Administration
RIMT University
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