Jaspreet Kaur
Brampton,Canada
Summary
- Developed excellent communication skills, both written and verbal through college and work experience.
- Proven ability to work both individually and in teams.
- Ability to speak in English, Hindi and Punjabi.
- Strong morals and ethics in terms of honesty, reliability and ability.
Overview
2
2
years of professional experience
Work History
Cashier/ Customer Service
Food World
Etobicoke, Canada
07.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Supervisor
Burger King
Ludhiana, India
01.2023 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Front Counter Staff
Dreaming Abroad
Moga, India
05.2022 - 12.2022
- Facilitated smooth shift transitions by sharing pertinent information with incoming front counter staff members during shift changes.
- Increased repeat business through friendly and attentive service that exceeded customer expectations.
- Managed cash register transactions, ensuring accuracy and proper handling of currency.
Education
High School -
Royal Convent School
Nihal Singh Wala, PunjabDiploma - Business
Canadore College
Brampton, ON01-2024
Skills
- Communication
- Customer service oriented
- Self motivated
- multitasking
- Issue resolution
- Negotiation
- Team work
- Individual skills like punctuality, adaptability, and a positive attitude
- Energetic, and always willing to do extra
- Patient and calm
- Time management skills
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier/ Customer Service
Food World
07.2023 - 12.2023
Supervisor
Burger King
01.2023 - 04.2023
Front Counter Staff
Dreaming Abroad
05.2022 - 12.2022
High School -
Royal Convent School
Diploma - Business
Canadore College