Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaspreet Kaur

Brampton,Canada

Summary

  • Developed excellent communication skills, both written and verbal through college and work experience.
  • Proven ability to work both individually and in teams.
  • Ability to speak in English, Hindi and Punjabi.
  • Strong morals and ethics in terms of honesty, reliability and ability.

Overview

2
2
years of professional experience

Work History

Cashier/ Customer Service

Food World
07.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Supervisor

Burger King
01.2023 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Front Counter Staff

Dreaming Abroad
05.2022 - 12.2022
  • Facilitated smooth shift transitions by sharing pertinent information with incoming front counter staff members during shift changes.
  • Increased repeat business through friendly and attentive service that exceeded customer expectations.
  • Managed cash register transactions, ensuring accuracy and proper handling of currency.

Education

High School -

Royal Convent School
Nihal Singh Wala, Punjab

Diploma - Business

Canadore College
Brampton, ON
01-2024

Skills

  • Communication
  • Customer service oriented
  • Self motivated
  • multitasking
  • Issue resolution
  • Negotiation
  • Team work
  • Individual skills like punctuality, adaptability, and a positive attitude
  • Energetic, and always willing to do extra
  • Patient and calm
  • Time management skills

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier/ Customer Service

Food World
07.2023 - 12.2023

Supervisor

Burger King
01.2023 - 04.2023

Front Counter Staff

Dreaming Abroad
05.2022 - 12.2022

High School -

Royal Convent School

Diploma - Business

Canadore College

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Jaspreet Kaur