Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VARUN SHARMA

Prince Rupert,Canada

Summary

Enthusiastic and detail-oriented individual with a strong commitment to providing excellent customer service. Possesses excellent written and verbal communication skills, with a proven ability to handle multiple tasks efficiently. Eager to leverage strong organizational abilities and a friendly demeanor to manage appointment scheduling, address client inquiries, and process payments effectively. Quick learner with a proactive approach to mastering new technologies and processes, including scheduling software. Comfortable working independently and handling client interactions with professionalism. Prepared to obtain Occupational First Aid (OFA) certification and undergo a criminal record check with vulnerable sector screening upon hire.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CN Bunkhouse attendant/ CBs maintenance

03.2024 - Current
  • Driving conductors and other railway personnel to and from rail tracks and communicating with them
  • Communicating effectively with the Rail Traffic Control centre, other train crews and other departments on a regular basis via handheld radio
  • Maintenance and cleanliness of car and CN vehicle
  • Help housekeeping staff in keeping the bunkhouse clean and sanitized
  • Understand rail zones
  • Drive transportation safely.

DELIVERY DRIVER

PUROLATOR
07.2023 - Current
  • Delivering parcels in an effective and timely manner
  • Working outdoors in all kinds of weather
  • Key to communication between customers and delivery company
  • Lifting heavy objects without any assistance
  • Driving trucks in a safe manner respects all rules and regulations of the road.

Customer Service Associate

PIZZA HUT
Prince Rupert, British Columbia
09.2022 - 03.2024
  • Addressed and resolved client inquiries and concerns via phone, email, and in person with professionalism and empathy.
  • Followed-up with customers after purchase to ensure satisfaction.
  • Handled cash register operations accurately during peak times.
  • Maintained knowledge of current sales promotions and new product releases.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Effectively managed simultaneous tasks, including taking orders, preparing food, and maintaining cleanliness in a busy environment, demonstrating the ability to handle high-pressure situations.
  • Utilized strong verbal communication skills to interact with customers, coordinate with kitchen staff, and ensure accurate order fulfillment.
  • Worked collaboratively with team members to ensure smooth operations, supporting each other in various tasks, and contributing to a positive work environment.

Coach in Training

DANCE ACADEMY
Sangrur, PUNJAB
09.2018 - 04.2022

Education

Bachelor of Science - Agriculture

India
05-2020

Associate of applied earth and environmental science -

Northwest community college
Prince Rupert, BC

Associates of applied coastal ecology -

Northwest Community College
Prince Rupert, BC

Skills

  • Customer Service: Strong interpersonal skills with a focus on delivering high-quality service
  • Communication: Effective in both written and verbal communication, able to engage professionally with clients
  • Organizational Abilities: Capable of handling multiple responsibilities and maintaining attention to detail
  • Technology Proficiency: Quick to learn and adapt to new scheduling and office management software
  • Independent Work: Comfortable working autonomously and managing tasks with minimal supervision
  • Multi-tasking: Capable of managing several tasks simultaneously while maintaining attention to detail and accuracy
  • Attention to Detail: Demonstrated exceptional attention to detail by meticulously handling complex tasks, such as verifying and processing orders accurately, ensuring all client inquiries are addressed thoroughly, and maintaining precise records and documentation
  • Flexible and reliable

Certification

1. Posses class 5 driving license and have experience of driving.

2. WHIMIS certificate.

3. Ready to get any certificate as per job demands.

Timeline

CN Bunkhouse attendant/ CBs maintenance

03.2024 - Current

DELIVERY DRIVER

PUROLATOR
07.2023 - Current

Customer Service Associate

PIZZA HUT
09.2022 - 03.2024

Coach in Training

DANCE ACADEMY
09.2018 - 04.2022

Bachelor of Science - Agriculture

India

Associate of applied earth and environmental science -

Northwest community college

Associates of applied coastal ecology -

Northwest Community College

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VARUN SHARMA