Jaspreet Kaur
Kamloops,BC
Summary
Pride myself on delivering unmatched customer service experience developed while working in Management Role. Possess significant experience of working in fast paced environments. Developed strong verbal and written communication skills by frequently engaging with business professionals and colleagues in a professional environment. High attention to detail while handling cash and working with numerical data. Aggressive selling skills developed by being proactive and anticipating customer needs, making suggestions. Strong command over all forms of English and business proficient in Hindi and Punjabi. Ability to learn new things with little instruction and adapt quickly. Described by former managers as a reliable and responsible member of the team. Fully proficient in utilizing the computer for various official purposes. Available to work full time with full flexibility.
Overview
9
9
years of professional experience
Work History
Store Manager
Bell Mobility
Kamloops, BC
08.2022 - Current
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
District Manager
Subway
Kamloops, BC
07.2020 - 07.2022
- Supervised all locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
Store Manager
Subway
Kamloops, BC
03.2017 - 06.2020
- Achieving and exceeding Sales Targets for promotional sale items
- Exceeding productivity and running the store within set cost level
- Ensures all the local and national health and food safety codeshare maintained
- Maintaining accounting records and making decisions in the best interest of the business
- Training staff for Opening, closing and new position
- Making Schedule and approved time offs
- Supports local and national marketing initiatives
- Maintain a professional and positive work environment.
Sandwich Artist
Subway
Kamloops, BC
04.2015 - 02.2017
- Food Preparation including bread and cookie baking
- Ensure food storage and preparation areas are maintained
- Till operator
- Complete daily and weekly cleaning schedules
- Deliver a high standard of service when dealing with product, sales and catering for customer needs.
Education
Post Baccalaureate Diploma in International Business -
Thompson Rivers University
Kamloops, BC04.2016
Skills
- Revenue Generation
- Human Resource Management
- Project Management
- Business Development
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
References
Available upon request
Timeline
Store Manager
Bell Mobility
08.2022 - Current
District Manager
Subway
07.2020 - 07.2022
Store Manager
Subway
03.2017 - 06.2020
Sandwich Artist
Subway
04.2015 - 02.2017
Post Baccalaureate Diploma in International Business -
Thompson Rivers University