Jaspreet Kaur
Calgary,AB
Overview
3
3
years of professional experience
Work History
Multi-Program Inspector
Canadian Food Inspection Agency
01.2023
- Performing inspections and evaluations of animals, their products, facilities, processes, and other related activities, as directed
- Explaining program requirements and inspection findings to clients and other parties
- Notify management of inspection on findings, noting areas of deficiency and directs or participates in determining corrective or enforcement action required
- Collecting and preparing samples for subsequent laboratory analysis to test for residues, disease agents and contaminants in food products, and animals
- Maintaining inspection regular duties like correlation tests, ante mortem, postmortem, evaluating employees for Standard Operating Practices.
Personal Banking Advisor
TD Canada Trust
02.2022 - 01.2023
- Recommending and explaining banking services and products to clients based on their needs
- Managing client bank accounts, including opening and closing accounts, and overseeing transactions
- Presenting and selling banking services and products to existing and prospective clients
- Referring clients to in-house financial experts and/or relevant bank departments, such as mutual funds, and trust management, when necessary
- Preparing documentation to open or close accounts, including obtaining signatures, and assigning account numbers, when necessary
- Processing applications for credit cards, safe deposit boxes, and loan requests
- Verifying bank account details upon client request
- Discussing bank policies and procedures and any changes affecting policies and procedures, with clients
- Resolving client queries and complaints.
Customer Experience Associate (Bank Teller)
TD Canada Trust
01.2021 - 02.2022
- Informing customers about the types of accounts available and minimum balances
- Setting appointments for clients with financial advisors, Investment Planners and Loan officers
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions
- Interacted with customers by phone, email, or in-person to provide information
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Administrative Store Support (Compliance and Claims Specialist)
Walmart
01.2021 - 07.2022
- Completing recalls promptly
- Ordering replacement parts for damaged merchandise on time
- Properly completing out-of-store repair paperwork
- Scanning all damaged merchandise out of inventory promptly
- Maintaining up-to-date returns
- Maintaining up-to-date Vendor Return Requests
- Clearing the Journal for the Claims area
- Keeping the Claims area neat and free of hazards
- Adheres to all company policies and standard operating
- Making all the reports for stolen and returned merchandised.
Customer Service Manager
Walmart Supercenter
01.2020 - 01.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Exceeded team goals and collaborated with staff members to implement customer service initiatives
- Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals
- Helped store management meet standards of service and quality in daily operations
- Developed community reputation through a commitment to customer satisfaction and strong client relationships
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Diploma - Business Administration
Northern Alberta Institute of Technology
Edmonton, AB01.2021
Diploma - Project Management
Loyalist College
Belleville, Ontario01.2019
Bachelor of Science - Agriculture
Punjabi University, Patiala
India (Evaluated By World Education Services)08.2017
Skills
- Excellent attention to detail, highly motivated and quick learner; possessing strong analytical and problem-solving skills; having the expertise to deal with arising issues, formulate recommendations, and provide advice on how to proceed
- Ability to function independently with minimal supervision, while also working with a multicultural team; being reliable/reliable, flexible, adaptable, social
- Capable of working under pressure and prioritizing tasks to meet deadlines
- Ability to work on numerous tasks at the same time with excellent time management skills
- Represent integrity, positiveness and take initiative whenever required
- Willing to help every team member and does not hesitate to ask if they need any assistance
- Reporting daily office activities to managers to assist them in making proactive decisions
- Ability to work via email, phone and in person, as to provide information to customers, I have dealt with them by phone, email, or in person
- A willingness to work overtime and travel if necessary
Timeline
Multi-Program Inspector
Canadian Food Inspection Agency
01.2023
Personal Banking Advisor
TD Canada Trust
02.2022 - 01.2023
Customer Experience Associate (Bank Teller)
TD Canada Trust
01.2021 - 02.2022
Administrative Store Support (Compliance and Claims Specialist)
Walmart
01.2021 - 07.2022
Customer Service Manager
Walmart Supercenter
01.2020 - 01.2021
Diploma - Business Administration
Northern Alberta Institute of Technology
Diploma - Project Management
Loyalist College
Bachelor of Science - Agriculture
Punjabi University, Patiala
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